About us

Our team

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Meet our team

Ann Balus

Ann Balus

Senior Customer Relationship Coordinator
August 28th, 2017 was a big day for it was the day that Ann started to work at Lee Hecht Harrison in Antwerp. She is working together with three great women: Francine Heirbaut, Temsiri Peeters and Gilke Heylen!

Working as a Senior Customer Relationship Coordinator means that the main part of her job consists in creating tailor made offers for our customers and making sure the candidates will receive the most complete possible support. Together with our team of coaches and consultants Anne makes engagement at Lee Hecht Harrison an enriching and far reaching experience!
In her previous career she was working for an international company. For 21 years she mastered all aspects of Supply Chain.

A stay of almost five years in the United Arab Emirates has broadened her view of the world and made her a wiser woman!
Els Smeding

Els Smeding

Managing Director a.i.

In her role as Senior Vice President Global Sales Els manages our strategic partnerships with industry leaders across multiple industries.

In close collaboration with her clients, and together with the wider account team, she coordinates the development & delivery of tailored made people programs. These programs are aimed at enabling our clients to build and maintain an agile & engaged workforce; as such positioning them to identify and capture all opportunities in a fluctuating market.

Prior to joining Lee Hecht Harrison, Els has worked with clients across several industries, in business development and strategic account management roles, with leading companies such as McKinney Rogers, WGSN and more recently TNT.

Born in Belgium Els currently resides in The Netherlands with her husband and two sons with whom she shares her passion for traveling and nature. Els' language skills include English, French, Dutch and Flemish.

Gilke Heylen

Gilke Heylen

Operations Coordinator

As Operations Coordinator of Lee Hecht Harrison (Antwerp Office), Gilke is part of the operations team and is in contact with candidates and consultants. She scheduled the intake sessions between candidates and consultants so that they can have a quick start of their outplacement programme.

Outplacement was a logic career step and a nice added value to Gilke's career, bearing her HR and recruiting background in mind. Gilke likes being in contact with people and finds it enriching to support them administratively. She brings a positive message to candidates and tries to give them the feeling that they are not alone.

Nathalie Rifici

Nathalie Rifici

Operations Director

In her role as “Operations Director", Nathalie serves as the primary relationship owner for an assigned group of top tier client accounts across various industries. In close co-operation with them, she identifies their needs and consults on best practices for workforce transformation solutions. This way, she ensures clients derive maximum value from our services.

Prior to joining LHH, Nathalie has always worked in the market research industry with clients across FMCG and Telecom. In the past 12 years she held various positions at Nielsen (Global Market Leader) and Haystack (Pioneer in Multisensory Research Consultancy) and was able to build solid expertise in Account Management, Research, Project Management, People, Operations, Finance & General Management.

In her private life, Nathalie is passionate about spending time with her family (husband and 2 young kids), dining with friends & travel.  

Her language skills include English, French and Flemish.

Pamela Arapi

Pamela Arapi

Business Development Manager

Pamela Arapi joined in June 2017 the Lee Hecht Harrison team as a Business Development Manager for Brussels, Flemish Brabant and Wallonia. She is responsible for building trusting partnerships with clients by listening to their needs and adding value by seeking out the best available solutions.

Prior to joining Lee Hecht Harrison, Pamela worked as HR consultant at Randstad Group and as Corporate Recruiter at Unit4 Business Software. She is passionate about contributing to improve people’s lives and solving the challenges of today’s workforce transformation.

Pamela holds a Master in Germanic Languages and Literature (English - Dutch) and a Master in Education and Teaching from the Free University of Brussels.

Temsiri Peeters

Temsiri Peeters

Customer Relationship Coordinator

Since July 2013 I am part of the Lee Hecht Harrison Team and you can find me in our LHH office in Antwerp.

As a Customer Relationship Coordinator and in close cooperation with our Regional Director, most of my engagement goes to the commercial aspect (of A-Z) within the organization. By combining our creative minds, we create the best solutions for our customers, so that our candidates receive the programs that best meet their objectives. I am pleased that we can help people grow in both their professional and private lives.

In daily life, in addition to LHH, I enjoy spending time with my family and friends and I am a member of several friend groups, a team member of the Thai restaurant in Antwerp, a diligent student during sewing classes and especially a lover of life!

Wim Claasen

Wim Claasen

Senior Consultant / Coach

Wim started working as a Senior Consultant with LHH in September 2001. Since then he has been coaching candidates with different professional backgrounds, but mainly candidates with a longer, sometimes international, management experience. The main reason for this is that Wim, spent the first 20 years of his career in the FMCG industry and has held various management functions, both nationally and internationally.

His passion has always been with "people" and that is his motivation in the current job too.

He supports the candidates instead of sending them in a specific direction. He believes that the candidates themselves are the leader of their ‘own project’ and as a consultant he knows how to stimulate them in order to bring out the best out of themselves.

This is the basis on which we then determine the strategy for the search for a new challenge.

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