Leadership consulting

Leadership accountability

Improve the accountability of your senior leaders and critical teams to bridge the gap between expectation and current performance.

According to our Global Leadership Accountability study, 72% of organizations agree that leadership accountability is a critical business issue, yet only 37% are satisfied with the level of accountability in their own leaders.

Despite considerable ongoing investment by companies in leadership development, there’s a demonstrable accountability gap between what is expected of leaders and how they are currently performing.

Our Leadership Accountability practice is based on ideas from The Leadership Contract by Dr. Vince Molinaro, who defines strong and accountable leaders as those who are committed to:

  • getting important work done.
  • moving things forward in their organizations.
  • taking personal ownership for their words, actions, and outcomes.
Our global leadership team has begun learning how to put The Leadership Contract into action, and we are all seeing the results.

Ricardo Quintero, President, Movado Group Inc.
The Leadership Contract program helps you understand that choosing to lead is both a decision and a commitment. We have taken all of our leaders through the program and use it as a cornerstone for our new leader development program.

Larry Fultz, EVP and Chief Operating Officer, The Limited

Our leadership accountability experts

Els Smeding

Els Smeding

Senior Vice President, Global Sales

In her role as Senior Vice President Global Sales Els manages our strategic partnerships with industry leaders across multiple industries.

In close collaboration with her clients, and together with the wider account team, she coordinates the development & delivery of tailored made people programs. These programs are aimed at enabling our clients to build and maintain an agile & engaged workforce; as such positioning them to identify and capture all opportunities in a fluctuating market.

Prior to joining Lee Hecht Harrison, Els has worked with clients across several industries, in business development and strategic account management roles, with leading companies such as McKinney Rogers, WGSN and more recently TNT.

Born in Belgium Els currently resides in The Netherlands with her husband and two sons with whom she shares her passion for traveling and nature. Els' language skills include English, French, Dutch and Flemish.

Pamela Arapi

Pamela Arapi

Business Development Manager

Pamela Arapi joined in June 2017 the Lee Hecht Harrison team as a Business Development Manager for Brussels, Flemish Brabant and Wallonia. She is responsible for building trusting partnerships with clients by listening to their needs and adding value by seeking out the best available solutions.

Prior to joining Lee Hecht Harrison, Pamela worked as HR consultant at Randstad Group and as Corporate Recruiter at Unit4 Business Software. She is passionate about contributing to improve people’s lives and solving the challenges of today’s workforce transformation.

Pamela holds a Master in Germanic Languages and Literature (English - Dutch) and a Master in Education and Teaching from the Free University of Brussels.

Nathalie Rifici

Nathalie Rifici

Operations Director

In her role as “Operations Director", Nathalie serves as the primary relationship owner for an assigned group of top tier client accounts across various industries. In close co-operation with them, she identifies their needs and consults on best practices for workforce transformation solutions. This way, she ensures clients derive maximum value from our services.

Prior to joining LHH, Nathalie has always worked in the market research industry with clients across FMCG and Telecom. In the past 12 years she held various positions at Nielsen (Global Market Leader) and Haystack (Pioneer in Multisensory Research Consultancy) and was able to build solid expertise in Account Management, Research, Project Management, People, Operations, Finance & General Management.

In her private life, Nathalie is passionate about spending time with her family (husband and 2 young kids), dining with friends & travel.  

Her language skills include English, French and Flemish.

Our leadership accountability services

Want to know how we can develop your leaders?

related insights

Gut Check: Do You Hold Yourself and Others To High Standards of Performance?

High standards are not just about creating better products and services for customers. They are also a guide for how we should treat each other, how we must perform as leaders, and the culture we want...

Gut Check: Are You Building a Truly Accountable Team?

If your team is weak, you’ll always be stuck dealing with mundane, tactical work. That’s a tough way to lead and a really difficult way to drive high performance.

The Leadership Accountability Gap

New research explores the real state of leadership in organizations today and reveals practical ways that organizations can develop leadership accountability and tighten the gap in their own teams.
See all insights

We’ll help you find a new job or career quickly.
 
We have helped over 30,000,000 people around the world find a new job. With thousands of jobs in your industry, connections to more than 7,000 employers and recruiters, and over 3,000 career coaches, we have everything you need to find a new job or career path you'll love.

Register to get started Or Register with an ID Or

Log in to Career Resource Network® here.