Credit Controller

Credit Controller

£26,000 - £28,000 per annum

Hybrid - 3 days per week in Oldbury

Are you a proactive problem-solver with a strong customer service focus? Do you thrive in team environments and possess an eye for detail? If so, we have an exciting opportunity for you to make a significant impact as a Credit Controller with our client's dynamic organisation.

Role Purpose:
As a Credit Controller, you will play a crucial role in managing the debtor ledger, ensuring timely payments and maintaining excellent client relationships. Your expertise will help safeguard the financial health of our organisation while providing a professional and efficient credit control service.

Core Responsibilities:

• Proactive Communication: Reach out to customers via phone, email, and automated portals to ensure outstanding invoices are paid on time.
• Collaborative Problem-Solving: Work closely with partners, teams, and the Billing Controller to resolve billing queries swiftly and effectively.
• Accurate Payment Allocation: Ensure incoming payments are correctly allocated and keep our sales ledger up to date.
• Reporting: Present monthly aged reports to the Head of Credit Control, discussing slow payers and necessary actions.
• Escalation Management: Take appropriate actions for long-overdue accounts, including escalation to legal teams or third-party collection agencies when needed.
• Ad Hoc Tasks: Assist in the general running of the department with various tasks as required.

What We're Looking For:

• Knowledgeable: Strong understanding of credit control roles and productivity KPIs.
• Customer-Centric: A robust customer service focus, building effective relationships with clients and colleagues.
• Detail-Oriented: Exceptional attention to detail and the ability to identify discrepancies.
• Tech-Savvy: Proficiency with finance systems and credit control modules.
• Team Player: Ability to work collaboratively and effectively within a team environment.
• Diplomatic: Skilled in handling sensitive customer issues and demanding payments with professionalism.

Why Join Us?

• Be part of a diverse and inclusive team that values your contributions.
• Enjoy a vibrant work culture that fosters professional development and career growth.
• Contribute to the success of our organisation while enhancing your skills and knowledge.

If you're ready to take on this exciting challenge and make a difference, we'd love to hear from you. Apply now and help us in delivering top-notch credit control service while enjoying a rewarding career with us.

Our organisation is committed to equal opportunity and diversity in recruitment and employment. We value the differences a diverse workforce brings and believe inclusivity drives success.

Don't miss out on this fantastic opportunity-apply today.

LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.