Accounts Receivable Specialist

Accounts Receivable Collections Specialist

LHH is looking for an Accounts Receivable Collections Specialist for a client in Mason Ohio. This position is responsible for managing customer accounts with a primary focus on resolving past-due balances through professional, service-oriented communication. The role emphasizes relationship management, issue resolution, and consistent follow-up to support timely payments. This position is temp to hire and will pay between $21 and $24/hr.

Responsibilities

• Managed an assigned portfolio of customer accounts with a focus on reducing delinquent balances
• Conducted outbound collection calls and email outreach to discuss past-due accounts and payment status
• Maintained a high level of customer service while working through payment delays or issues
• Built and maintained positive relationships to encourage timely payment and long-term account retention
• Documented all collection activity, customer conversations, and commitments in the system
• Monitored account aging and prioritized follow-up efforts based on risk and payment behavior
• Researched account history to understand payment patterns and outstanding issues
• Collaborated with internal teams to resolve account concerns impacting payment
• Escalated chronic or high-risk accounts in accordance with internal policies
• Ensured compliance with company policies, payment terms, and applicable regulations

Qualifications

• 2+ years of experience in customer-facing collections or accounts receivable
• Strong communication skills with the ability to handle sensitive conversations professionally
• Service-oriented mindset with a focus on problem resolution
• Strong organizational skills and attention to detail
• Ability to manage multiple accounts and follow-ups simultaneously
• Comfortable working in a fast-paced, deadline-driven environment
• Proficient with basic office software and account management systems

If you are interested in learning more, please apply now.
 

Pay Details: $21.00 to $24.00 per hour

Search managed by: Christopher Riley

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.