Asset Management Specialist

Job Title: Member Care Asset Management Specialist
Location: Sacramento, CA (On-site)
Pay Rate: $26/hour
Duration: 6-month assignment
Schedule: Monday – Friday, 9am–6pm

Overview:
We’re seeking an experienced Asset Management Specialist to support our collections and member care team. This role is ideal for someone with strong communication and negotiation skills who thrives in a fast-paced environment. You will work with members to resolve delinquent auto loans, coordinate repossessions and reinstatements, and manage vendor relationships.

Key Responsibilities:

• Contact and negotiate with members to resolve delinquent accounts and establish repayment plans.

• Handle repossession, reinstatement, redemption, and vehicle sale processes.

• Coordinate with vendors and manage auto auction sales.

• Process proceeds, refunds, and payments related to repossessed vehicles.

• Maintain accurate documentation and compliance with applicable regulations.

• Assist with escalated member calls and support departmental goals.

Qualifications:

• High school diploma or equivalent required.

• 3+ years of collections experience, preferably in a financial institution.

• Experience with auto finance, delinquent loans, repossessions, and claims processing.

• Strong communication, negotiation, and customer service skills.

• Ability to navigate multiple systems simultaneously.

• Call center or member service experience preferred.

Pay Details: $26.00 per hour

Search managed by: Brandie Bowen

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.