B2B Customer Service Representative

LHH is partnering with a client in Thomasville searching for a B2B Customer Service Representative to join their team! This role is contract-to-hire, onsite M-F 8-5 and will be paying $20-22/hr. Must have B2B customer service experience to be eligible for this role!

Responsibilities:

• Manage orders for assigned client accounts from start to finish

  • Receive new orders via email, phone, or EDI

  • Enter specifications into ERP system

  • Communicate with internal departments including sales and production regarding inventory/availability

  • Update any order or pricing changes in real time

  • Communicate with client regarding any delays in lead time

  • Act as point of contact regarding any damages, returns, and/or replacement items

Qualifications:

• Must have B2B customer service experience

• Must have experience with Excel and ERP system

• Strong communication skills, attention to detail, and ability to prioritize and multi-task

• Furniture/manufacturing industry experience preferred

If you are interested in this opportunity, please apply at www.lhh.com!

Pay Details: $20.00 to $22.00 per hour

Search managed by: Kaitlyn Pruitt

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.