Bilingual Customer Service

Bilingual Customer Service Representative

LHH Recruitment Solutions is partnering with a growing insurance agency on the south side of Indianapolis to hire a Bilingual Customer Service Representative (Spanish/English) for a contract to hire opportunity. This is a support focused role—no sales—ideal for someone who enjoys helping customers and working in a fast paced insurance environment.

Key Responsibilities
• Provide customer support primarily over the phone, with occasional face to face interaction
• Communicate with customers in both Spanish and English
• Issue Certificates of Insurance (COIs)
• Process customer payments
• Submit and manage proof of insurance forms
• Support commercial insurance accounts with accuracy and professionalism

Qualifications
• Bilingual in Spanish and English (required)
• Previous customer service experience, preferably in an insurance agency
• Experience with commercial insurance lines strongly preferred
• Comfortable speaking with customers and handling detailed documentation
• Strong computer skills with a high level of accuracy and attention to detail
• Open to obtaining an insurance license if not already licensed

Position Details
• Location: South side of Indianapolis
• Employment Type: Contract to hire
• Compensation: $18–$24/hr depending on experience

LHH Recruitment Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

If you require a reasonable accommodation to apply for or participate in the hiring process, please contact your LHH recruiter to make your needs known. We are committed to providing an inclusive and accessible experience for all candidates.

Pay Details: $18.00 to $24.00 per hour

Search managed by: Melanie Lake

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.