Bilingual Front Desk Associate

$ 18 - $ 20 / Hour
location_onGrand Rapids, Michigan

Customer Service & Support

acuteContract to hire

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We are seeking a dedicated, self-motivated Bilingual Front Desk Associate to join a professional and welcoming team. This individual will be one of the first points of contact for customers, visitors, and employees, so a positive attitude, strong communication skills, and a willingness to help are essential.

Responsibilities

  • Greet and assist customers, visitors, and employees in a friendly and professional manner

  • Communicate effectively in both English and Spanish

  • Answer and direct incoming phone calls

  • Schedule appointments and assist with general inquiries

  • Provide excellent customer service in person, over the phone, and through email

  • Maintain an organized and welcoming front desk and reception area

  • Assist with data entry, filing, scanning, and other administrative tasks

  • Receive and distribute mail, packages, and correspondence

  • Take initiative to identify tasks that need attention and follow through independently

  • Support additional office and administrative needs as assigned

Qualifications

  • Bilingual in English and Spanish required

  • Previous front desk, receptionist, administrative, or customer service experience preferred

  • Strong verbal and written communication skills

  • Dependable, punctual, and professional

  • Self-motivated with a strong work ethic

  • Friendly and comfortable interacting with a variety of people

  • Strong organizational skills and attention to detail

  • Ability to multitask and prioritize responsibilities

  • Comfortable using Microsoft Office, email, and general office technology



Pay Details: $18.00 to $20.00 per hour

Search managed by: Amaka Mozie

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



Ref: US_EN_27_814475_3144199