Case Manager

Case Manager

Location: Sacramento, CA

Schedule: 8:00 AM - 5:30 PM

Start Date: ASAP

Position Overview

The Case Manager provides client-centered case management services to unaccompanied, undocumented minors and their families. This role supports stabilization, access to resources, and coordination with internal programs and external partners, including legal service providers.

Key Responsibilities

• Conduct client intakes, assessments, and develop individualized, client-centered service plans

• Provide case management support focused on education, healthcare, family needs, and community resources

• Deliver psychoeducation and coping skills support to youth and adolescents

• Assess client safety and stability using child welfare principles through interviews, phone/video calls, and occasional home visits

• Maintain accurate, timely documentation in accordance with program policies and reporting requirements

• Coordinate referrals, advocacy, and follow-up services to ensure continuity of care

• Collaborate with legal teams to support client cases and appropriately escalate concerns

• Maintain communication with internal teams and external stakeholders

• Participate in outreach activities and community events as needed

• Manage a caseload of approximately 30-35 clients

Required Qualifications

• Minimum 1 year of experience in case management or related social services work

• Experience working effectively in multicultural environments with sensitivity and respect

• Knowledge of trauma-responsive service provision and crisis intervention principles

• Strong verbal and written communication skills

• Ability to adapt in a fast-changing, client-focused environment

• Experience working with youth populations

• Background in child welfare, behavioral health, family services, or social services

• Experience collaborating with legal or advocacy organizations

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.  Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details: $25.00 to $26.00 per hour

Search managed by: Savannah Mckillip

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.