Collections Specialist

Overview
We are seeking a detail‑oriented Collections Specialist to support Accounts Receivable operations. This role focuses on applying payments, managing past‑due accounts, resolving billing issues, and maintaining accurate customer records to support healthy cash flow.

Key Responsibilities • Manage and maintain AR customer accounts
• Apply and post payments, including credit card transactions
• Perform collection outreach via phone, email, and written correspondence
• Resolve billing discrepancies and unapplied cash items
• Monitor declined/open credit card charges
• Prepare and distribute monthly customer statements
• Reconcile accounts and ensure accuracy
• Document collection activity in accounting/CRM systems
• Collaborate with customer service and internal teams
• Assist with additional AR tasks as needed

Requirements • Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• 2+ years of accounts receivable or collections experience
• Strong communication and negotiation skills
• Experience resolving billing issues and negotiating payment plans
• Proficient in accounting systems (e.g., QuickBooks, Microsoft Dynamics, Oracle)
• Strong Excel and Microsoft Office skills
• Detail‑oriented, organized, and deadline‑driven

Why Join • Competitive pay: $23–$24/hour
• Stable, full‑time opportunity
• Collaborative AR team environment

Pay Details: $22.00 to $24.00 per hour

Search managed by: Shannon Cosgray

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.