Commercial Insurance Account Manager

LHH Recruitment Solutions is searching for a direct hire Commercial Insurance Account Manager, to work in the office, for a company, in Norfolk, VA. Hybrid after training.

Salary range: $46K-62K

About the Role

Works closely with risk advisors and other personnel on all aspects of client service, marketing, and renewal.

Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and colleagues, resulting in a rate of account retention that meets or exceeds expectations.

Answers telephone calls from insured customers and enquires about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries.

Utilizes sales and customer service skills to listen effectively, build rapport, develop needs, provide solutions, and improve client policy retention.

Effectively utilizes selected third-party systems for customer handling (e.g., carrier sites, Applied Epic).

Ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled in an accurate and timely manner according to procedures.

Skills and experience you'll need:

A successful candidate will have an active P&C license or ability to obtain upon hire and prior experience in the commercial lines insurance industry, as well as the following:

Excellent oral and written communication skills.

Strong attention to detail, organization, and prioritization skills.

Computer skills (Word, Outlook, Excel).

Bonus points if you have:

3+ years of experience in commercial lines account management.

Experience with agency management systems, preferably Applied Epic.

If interested in this Commercial Insurance Account Manager role please apply below.

Pay Details: $46,569.00 to $62,868.00 per year

Search managed by: Heidi Mason

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.