Customer Service Representative
$ 20 - $ 23 / Hour
Customer Service & Support
Customer Service Representative
Pay Details: $20.00 to $23.00 per hour
Search managed by: Cassandra Nienow
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
We’re partnering with a well-established financial services company in Tempe that’s seeking a professional and customer-focused Customer Service Representative to join their team. This is a full-time, fully onsite role offering consistent weekday hours and a competitive hourly rate. The schedule is Monday-Friday either 7am-4pm or 8am-5pm.
Key Responsibilities:
- Handle inbound calls and respond to customer inquiries with professionalism and accuracy
- Provide account support, resolve issues, and ensure customer satisfaction
- Document interactions and maintain detailed records in CRM systems
- Collaborate with internal departments to resolve complex cases
- Educate customers on products, services, and account features
- Maintain compliance with company policies and financial regulations
Qualifications:
- 2+ years of customer service experience, preferably in financial services
- Excellent verbal and written communication skills
- Strong problem-solving and multitasking abilities
- Proficiency in Microsoft Office and CRM platforms
- Ability to work onsite full-time and maintain a high level of professionalism
- High school diploma required; associate’s or bachelor’s degree preferred
Pay Details: $20.00 to $23.00 per hour
Search managed by: Cassandra Nienow
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ref: US_EN_27_813275_3099029