Customer Service Representative-Albuquerque

Customer Service Representative-Albuquerque

LHH Recruitment is partnering with a financial services company who is in search of a customer service representative to join their team. This role is contract for now, but absolutely has potential for long term employment for the right candidate. This is a Monday-Friday schedule, ranging between 37-40 hours depending on the season. The hourly rate is up to $22/hr.

This role is ideal for someone who enjoys helping customers, is detail-oriented, and thrives in a professional office environment.

Key Responsibilities

• Provide friendly and professional customer service to clients via phone, email, and in person

• Assist customers with account questions, service requests, and general inquiries

• Accurately enter and maintain client information in internal systems

• Process basic account updates, documentation, and service requests

• Communicate with internal departments to resolve customer issues efficiently

• Maintain confidentiality when handling sensitive financial information

• Ensure all interactions meet company service standards and compliance guidelines

Qualifications

• 1+ year of customer service experience (financial services experience is a plus)

• Strong communication and interpersonal skills

• Comfortable working in a professional office environment

• Strong attention to detail and organizational skills

• Ability to multitask and prioritize in a fast-paced setting

• Proficiency with Microsoft Office and basic computer systems

Schedule

• Monday–Friday

• 37–40 hours per week depending on seasonal business needs
  
  If you are interested, please apply now!

Pay Details: $20.00 to $22.00 per hour

Search managed by: Cassandra Nienow

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.