Customer Service

Customer Support - Onsite in Tulsa, OK

We are seeking a Customer Service Specialist to provide customer and sales support related to product selection, quotations, availability, and order processing. This role is ideal for someone with strong customer service skills, attention to detail, and an interest in learning technical products and applications.

Responsibilities

• Assist customers and sales teams with product selection, pricing, availability, and orders.

• Provide basic technical product support and recommend standard solutions based on customer needs.

• Review customer requirements and specifications to help determine appropriate products.

• Prepare quotes, documentation, and standard product configurations.

• Process RFQs and orders using CRM and ERP systems and resolve basic discrepancies.

• Coordinate with Sales, Design, and Engineering teams as needed.

• Provide professional, responsive support to internal and external customers.

Qualifications

• High school diploma or equivalent required; associate degree or equivalent experience preferred.

• Minimum 2 years of inside sales or customer service experience in a manufacturing or related environment.

• Understanding of logistics, inventory, and pricing preferred.

• Strong written and verbal communication skills.

• Strong organizational, problem-solving, mathematical, and mechanical aptitude.

• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint.

• Ability to learn technical products and concepts and explain them to customers.

Pay Details: $28.00 to $32.00 per hour

Search managed by: Kelly Martin

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.