Digital Literacy Admin

Digital Literacy Program Coordinator

LHH is teaming up with a community-based nonprofit organization in San Francisco, CA in search of a Digital Literacy Program Coordinator to support technology education and digital inclusion programming for diverse adult populations.

 

This position will provide hands-on technology instruction, develop educational programming, and help participants strengthen their ability to independently navigate computers, personal devices, software, applications, and virtual platforms. The Digital Literacy Program Coordinator will facilitate classes and workshops, provide individualized technology support, and coordinate programming across multiple community sites. This is a highly people-facing position that combines technology education, community engagement, program coordination, and direct participant support.

 

The ideal candidate has experience teaching technology or digital literacy skills to individuals with varying levels of technical knowledge. A strong background in group facilitation, workshops, curriculum development, or structured educational programming is important. Candidates should be patient, approachable, highly communicative, and comfortable translating technical concepts into accessible instruction. Experience working within community-based, educational, nonprofit, or human services environments is strongly preferred.

 

Key Responsibilities:

• Develop and deliver technology and digital literacy curriculum, classes, workshops, and structured learning activities.
• Provide individualized technology training and troubleshooting assistance for computers, personal devices, software, applications, and digital platforms.
• Teach participants about assistive technologies and accessibility features that can support greater independence.
• Assist participants with online job searches, resumes, cover letters, and applications.
• Facilitate technology classes and workshops for individuals with varying levels of digital literacy.
• Coordinate workshops, educational events, guest speakers, and other digital inclusion programming.
• Train and support volunteers and interns assisting with programming.
• Coordinate class schedules and programming across community locations.
• Conduct outreach and collaborate with internal teams, community partners, and other participating organizations.
• Develop educational and program materials.
• Track attendance, program participation, individual usage, and participant progress.
• Maintain program records and assist with monthly reporting and data collection.
• Help manage technology equipment and program inventory while reporting equipment or lab-related issues.
• Maintain an organized, supportive environment conducive to collaborative learning.

 

Qualifications:

• High school diploma required; bachelor's degree preferred.
• At least 2 years of experience in a technology-focused, educational, or human services role working with diverse populations required.
• Experience teaching or training individuals with varying levels of technology knowledge and digital literacy required.
• Demonstrated ability to explain technical concepts clearly and provide accessible technology guidance and troubleshooting support required.
• Experience facilitating groups, classes, workshops, presentations, or similar instructional programming required.
• Experience developing, implementing, and evaluating curriculum, educational materials, or training programs required.
• Strong customer service and client-centered communication skills.
• Experience coordinating projects and collaborating with multiple teams, departments, or community partners.
• Experience working with or supervising volunteers is highly desirable.

 

Job Type: Contract to Hire

Start Date: ASAP

Location: Fully on-site in San Francisco, CA

Hours: Monday through Friday, 9:00 AM to 5:00 PM

Pay Rate: $28-$30/hour, depending on experience

 

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

 

If you have the qualifications above and are interested in this opportunity – please apply today! If you are curious what else is available, please review the LHH website!

Pay Details: $28.00 to $30.00 per hour

Search managed by: Emily Sclar

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.