Inside Sales Administrator

 

LHH Recruiting is seeking an organized and customer focused Inside Sales Administrator to support the sales process from initial customer purchase order through final shipment and delivery for our client in Chandler, AZ on a contract to hire basis. This position serves as a key liaison between customers, the sales team, vendors, warehouse personnel, and logistics providers.

The Inside Sales Administrator will be responsible for sales order processing, invoicing, procurement coordination, inventory review, freight scheduling, and international shipping documentation. The ideal candidate is highly detail-oriented, comfortable managing multiple orders at different stages, and experienced working in an ERP system such as NetSuite.

Key Responsibilities

Sales Order Processing & Sales Support

• Receive and review customer purchase orders for accuracy and completeness.

• Review sales documentation to confirm quoted pricing, equipment specifications, and additional customer-requested items.

• Assign job numbers and maintain organized electronic order documentation.

• Partner directly with sales representatives to review and confirm customer order details.

• Enter and convert customer orders in NetSuite.

• Maintain accurate order information throughout the sales and fulfillment process.

Invoicing & Payment Coordination

• Generate deposit invoices and distribute them to customers.

• Submit deposit requests and monitor outstanding payments.

• Follow up on deposit status and keep appropriate internal teams informed of order progress.

• Coordinate next steps once required customer deposits have been received.

Procurement & Inventory Coordination

• Review inventory and material availability to determine fulfillment requirements.

• Identify products and components that need to be purchased.

• Create and process purchase orders for required materials and equipment.

• Coordinate with Yamaha and other domestic and international vendors regarding product availability and purchasing.

• Monitor procurement activity to help keep customer orders on schedule.

Freight & Logistics Coordination

• Coordinate freight arrangements for crated equipment and materials.

• Request and compare freight quotes from multiple logistics providers.

• Present shipping options to customers and obtain approval.

• Coordinate transportation with the selected freight provider.

• Communicate shipment specifications, timing, and delivery requirements.

• Receive bills of lading and provide necessary documentation to the warehouse.

• Work closely with warehouse personnel to ensure shipments are prepared and released appropriately.

International Shipping & Documentation

• Coordinate export shipments to Mexico and Canada.

• Prepare and review commercial invoices, packing lists, and other international shipping documentation.

• Ensure shipping and export documentation contains accurate product information and appropriate terminology.

• Coordinate shipments involving international vendors in locations including France, Taiwan, and South Korea.

• Work with customs brokers to facilitate import shipments and required documentation.

• Communicate with vendors, logistics providers, customers, and internal teams to resolve shipping or documentation issues.

Qualifications

• 2+ years of experience in sales administration, inside sales support, order management, customer service, logistics, purchasing, or a related position preferred.

• Experience processing customer orders and purchase orders in an ERP system.

• Experience with NetSuite strongly preferred.

• Familiarity with invoicing, purchasing, procurement, inventory, and freight coordination.

• International shipping, import/export, or customs documentation experience highly desirable.

• Experience preparing or reviewing commercial invoices, packing lists, and bills of lading is a plus.

• Strong Microsoft Office skills, particularly Outlook and Excel.

Pay Details: $28.00 to $34.00 per hour

Search managed by: Chris Collins

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.