Intake Specialist

Intake Specialist | $21.63/hr | Indianapolis, IN

LHH Recruitment Solutions is hiring an Intake Specialist for a mission-driven organization in Indianapolis. This is a fully onsite, contract-to-hire opportunity for someone who enjoys helping people, communicates well, and can stay organized in a busy environment.

You’ll be one of the first points of contact for clients, helping them understand next steps, complete applications, and connect with the services they need.

Pay: $21.63/hour
Schedule: Monday–Friday, 8:00 AM–4:00 PM
Location: Indianapolis, IN | Fully onsite
Type: Contract-to-hire

What You’ll Be Doing:

• Answer incoming calls and assist clients with questions and next steps

• Schedule appointments and help clients complete applications

• Review applications and forms for accuracy and completeness

• Enter and update client information accurately

• Collect, copy, scan, and organize documents such as IDs, leases, and utility bills

• Prepare client files, correspondence, and notices

• Maintain confidential client records and documentation

• Provide administrative and documentation support to caseworkers

What You’ll Need:

• Strong customer service and communication skills

• Excellent attention to detail and accuracy

• Ability to manage multiple tasks in a fast-paced environment

• Comfortable working with individuals from a variety of backgrounds

• Basic computer, data entry, scanning, and general office skills

• Ability to handle confidential and sensitive information professionally

• Spanish/English bilingual skills are preferred, but not required

Pay Details: $21.63 per hour

Search managed by: Melanie Lake

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.