Member Service Representative

Member Service Representative - Chicago (Pilsen area)
LHH Recruitment Solutions is assisting a local organization in hiring Member Service Representatives. This is a contract to hire role, onsite near Pilsen.

Job notes:

• This position is Contract to Hire

• Hours: Monday – Friday, 9am-5pm

• Pay: $21/hour

Responsibilities

• Assisting members with registration

• Taking high volume inbound calls from members needing to register

• Answering questions regarding membership dues and deductions

• Answering basic questions about CBA contracts, union programs and events

• Documenting all phone call content

Qualifications include:

• 2 or more years in customer/member services, for a health insurance, union, or health provider organization

• Tech savvy, able to work between multiple systems and monitors

• Ability to complete deadlines and goals, under minimal supervision

• Strong written and verbal communication skills, excellent attendance and punctuality

Benefits LHH offers include medical, dental, vision insurance and retirement savings.

Pay Details: $21.00 per hour

Search managed by: Marissa Osorio

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.