Operations Analyst I

LHH is actively seeking an Operations Analyst for one of our top Tech Clients! This will be a long term contract opportunity with our client and will work hybrid to their office in Indianapolis.

ole Overview
We are seeking a Strategy & Transformation Analyst to support global expansion and transformation initiatives. This role plays a key part in enabling scalable, compliant, and efficient operations as the organization enters new markets. You will partner with cross-functional teams—including HR, Payroll, Legal, Finance, IT, and Benefits—to drive execution, governance, and data-informed decision-making.

This is an ideal opportunity for someone who combines analytical strength with operational execution and stakeholder management, and is eager to contribute to large-scale, global initiatives.

---

Key Responsibilities

Strategy & Transformation

• Support planning and execution of global expansion and transformation programs aligned with enterprise strategy

• Contribute to scalable frameworks and governance models for launching in new markets

• Partner with leadership to develop business cases, define success metrics, and articulate program objectives

Program Management & Operational Readiness

• Coordinate readiness across functions such as HR, Payroll, Legal, Compliance, Benefits, and IT

• Track milestones, risks, dependencies, and overall program health

• Assist in building project roadmaps, execution plans, and governance structures

• Facilitate cross-functional meetings and ensure timely follow-ups on deliverables

Data, Reporting & Insights

• Develop dashboards, scorecards, and KPIs to measure program success

• Analyze data and provide actionable insights to leadership

• Deliver regular updates, performance reports, and executive summaries

• Support forecasting, scenario planning, and impact analysis

Process Improvement & Transformation

• Identify and implement process improvements to enhance scalability and efficiency

• Develop standardized tools, templates, and frameworks

• Recommend automation and technology solutions to streamline operations

Stakeholder Management

• Build strong relationships with global and regional stakeholders

• Act as a trusted partner to business leaders and program sponsors

• Prepare and deliver presentations and executive communications

• Drive alignment across teams to ensure smooth execution

Governance & Compliance

• Ensure adherence to governance frameworks and compliance requirements

• Support steering committees and governance forums

• Track key decisions, risks, and program outcomes

---

Required Qualifications

• Experience in project or program management, ideally within transformation or global expansion

• Strong analytical and problem-solving skills with the ability to interpret complex data

• Excellent stakeholder management and communication skills

• Ability to work effectively in cross-functional, global environments

• Experience with reporting, dashboards, and performance metrics

• Advanced proficiency in Excel, PowerPoint, and data visualization tools

---

Preferred Qualifications

• Bachelor’s degree in Business, Strategy, Finance, HR, or a related field

• 2–5 years of experience in business operations, strategy, consulting, or transformation

• Experience supporting global HR, Payroll, or enterprise transformation initiatives

• Knowledge of global compliance and operational readiness

• Familiarity with enterprise systems such as Salesforce or Workday

• Exposure to process improvement or change management methodologies

---

Key Competencies

• Strategic thinking and business acumen

• Strong execution and results orientation

• Adaptability and change management

• Attention to detail

• Collaboration and influence

Pay Details: $29.00 to $32.00 per hour

Search managed by: Kaitlynne Hope

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.