Quality Assurance Specialist in San Francisco

LHH partnered with a local nonprofit company to recruit for an Quality Assurance Management Specialist in San Francisco, CA

Quality Assurance Management Specialist

Salary: $70,000 to $80,000
Location: San Francisco, CA
Schedule: Hybrid – 3 days onsite / 2 days remote
Employment Type: Full-time (40 hours), Exempt

Position Summary

• Oversee quality assurance and quality improvement efforts across the organization

• Ensure regulatory, contractual, and compliance requirements are consistently met

• Partner cross-functionally to drive continuous quality improvement

Key Responsibilities

Compliance & Quality Management

• Maintain compliance with applicable licensing, credentialing, and regulatory bodies, including:

  • HIPAA

  • The Joint Commission

  • DHCS (Department of Health Care Services)

  • SFDPH / CBHA

  • DSS / CCL (Community Care Licensing)

  • Private insurance and out-of-county requirements

• Partner with the Associate Director of Quality Management, Regional Managers, and Program Directors

• Ensure compliance across clinical documentation, EHR standards, data integrity, outcomes tracking, and reporting

• Support required incident reporting and external reporting processes

Monitoring & Audits

• Perform ongoing compliance monitoring activities

• Prepare for contract audits, credentialing reviews, and organizational site visits

• Track corrective actions and ensure timely resolution

Collaboration & Quality Improvement

• Support organization-wide quality improvement initiatives

• Provide guidance and support related to quality standards and regulatory requirements

• Partner with regional and program leadership to strengthen quality practices

Qualifications

• Bachelor’s degree in Healthcare Administration, Public Health, Social Work, or related field preferred

• 3–5+ years of experience in quality assurance, quality management, compliance, or healthcare administration

• Strong working knowledge of healthcare compliance and regulatory requirements (HIPAA, The Joint Commission, DHCS, DPH, DSS/CCL, etc.)

• Experience supporting audits, site visits, credentialing, and licensing processes

• Familiarity with EHR systems, clinical documentation standards, and data integrity requirements

• Strong analytical, organizational, and documentation skills

• Ability to collaborate effectively with cross-functional and clinical teams

• Excellent communication skills with the ability to explain compliance requirements clearly

• Ability to manage multiple priorities in a fast-paced environment

Pay Details: $70,000.00 to $80,000.00 per year

Search managed by: Joyce Reyes

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.