Quality Specialist
Customer Service & Support
Quality Specialist
Location: West Side of Indianapolis, IN
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay: $17/hour
Job Type: Contract-to-Hire
Work Setting: Fully Onsite
LHH Recruitment Solutions is seeking a Quality Specialist for a fully onsite, contract-to-hire opportunity on the west side of Indianapolis. This role is ideal for someone who is detail-oriented, process-driven, and committed to maintaining high standards across production and fulfillment operations.
The Quality Specialist will play a key role in supporting product accuracy, identifying defects, maintaining documentation, and helping improve quality processes from start to finish. This person will work closely with multiple departments to ensure work is completed accurately, efficiently, and according to established standards.
Responsibilities
Perform inspections throughout the production process as well as final quality checks before completion
Review printed materials, finished products, packaging, and related components for accuracy and consistency
Verify job specifications such as counts, trims, folds, finishing details, and overall presentation
Audit data-driven jobs for accuracy, version control, and compliance requirements
Maintain quality records, inspection documents, and nonconformance reports
Support material traceability and proper documentation throughout the workflow
Assist with corrective action processes by identifying root causes and helping implement solutions
Track and report quality metrics including rework, waste, on-time completion, and customer-related issues
Help improve work instructions, standard operating procedures, and internal quality processes
Partner with operations, customer support, and project teams to clarify specifications and prevent errors
Provide guidance to team members on quality checkpoints, documentation, and safe handling practices
Qualifications
Previous experience in quality assurance, quality control, or a related production/manufacturing environment preferred
Strong attention to detail and ability to spot inconsistencies or defects quickly
Comfortable working in a fast-paced setting with multiple priorities
Strong documentation and organizational skills
Ability to communicate effectively across departments
Experience with process improvement or corrective action procedures is a plus
Print, production, packaging, mailing, or fulfillment experience is helpful but not required
Must be able to lift up to 30 pounds
If you are dependable, detail-focused, and ready to join a team where quality and accuracy matter, apply today
Pay Details: $17.00 per hour
Search managed by: Melanie Lake
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ref: US_EN_27_814352_3127708