Sales Coordinator

Customer Service Duties

• Handle inbound and outbound customer communications via phone, email, and chat in a professional and timely manner
• Resolve customer inquiries, complaints, and issues while ensuring a positive customer experience
• Maintain accurate customer records, interactions, and transactions in CRM systems
• Process orders, service requests, and account updates with a high level of accuracy
• Collaborate with internal departments to ensure timely resolution of customer concerns
• Follow up with customers to ensure satisfaction and build long-term relationships

Sales & Revenue Support Duties

• Identify opportunities to upsell or cross-sell products and services based on customer needs
• Educate customers on available products, features, and promotions
• Generate and qualify leads through customer interactions and outbound outreach
• Support the sales team by entering prospects, tracking opportunities, and updating pipelines
• Assist with preparing quotes, proposals, and follow-up communications
• Meet or exceed assigned sales and customer satisfaction goals

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Qualifications

• 1–3+ years of customer service experience; sales or retail experience strongly preferred
• Excellent verbal and written communication skills
• Strong problem-solving and conflict-resolution abilities
• Comfortable working with CRM systems and Microsoft Office Suite
• Ability to multitask and thrive in a fast-paced, high-volume environment

Pay Details: $22.00 to $25.00 per hour

Search managed by: Morgan Ross

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.