Service Coordinator

LHH is partnering with a client in Winston-Salem searching for a Service Coordinator! This role will work closely with office staff, maintenance and Field Technicians. This will be a permanent role with full benefits paying $45-60k depending on experience and will be onsite M-F 8-5. Must have prior experience dispatching and scheduling Technicians to be eligible for this opportunity!

Responsibilities:

• Act as liaison between Sales Reps., customers and internal service and maintenance departments

• Enter new order requests with all specifications including part numbers, customer information, etc.

• Receive parts requests and place PO’s with vendors

• Schedule and dispatch Technicians for service and/or maintenance

• Provide consistent customer updates throughout job’s lifecycle

• Track each job through to completion using Dynamics

Qualifications:

• 3-5 years experience as a Service Coordinator

• 3-5 years experience scheduling and/or dispatching Technicians

• ERP and Microsoft Excel experience required

• Strong communication skills and ability to multi-task

• Strong attention to detail and organizational skills

Pay Details: $45,000.00 to $60,000.00 per year

Search managed by: Kaitlyn Pruitt

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.