Vacation -Customer Service Analyst

LHH is currently partnered with a local company to recruit for a Administrative Vacation Analyst. Here are the details below:

Administrative Vacation Analyst
Temp with potential to extend or convert
$26.15 to $32.25 per hour depending on experience
Fully onsite in Pleasanton, CA

The position performs various tasks involved in administering union negotiated fringe benefits (health, vacation, retirement, annuity), in accordance with the written plan documents, with a primary focus on the processing of Vacation benefits in a high paced team environment with a member interaction. 

Duties:

• An Administrative Vacation Analyst provides excellent customer service on the phone and during member visits; communicates policies, regulations, and benefit information

• Processes applications and documents including Social Security corrections

• Responds to legal inquiries including QDROs and liens

• Performs additional duties and responsibilities assigned by a supervisor, manager, and/or Associate Director of Benefits or its designated representative.

What We Are Looking For

• Two years of prior experience in an employee benefits OR banking environment

• Bi-lingual in Spanish

• Strong organizational and communication skills

• Proficient in MS Suite (Outlook, Excel, Word) and computer systems and applications

• Ability to multi-task, prioritize and meet deadlines

• Self-motivated and remain calm under pressure

• Analytical and detail-oriented with attention to accuracy

• Ability to work independently

• Discretion with ability to maintain confidentiality

• Strong interpersonal skills in working with employees, members, and other departments

Pay Details: $25.15 to $32.25 per hour

Search managed by: Joyce Reyes

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.