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MEET our uk executive team

Headshot for Caroline Armstrong

Caroline Armstrong

Operations Director
Headshot for Caroline Armstrong

Caroline Armstrong

Operations Director
+44 (0)7415 359 271 See Caroline on LinkedIn
As the Director of Candidate Operations, Caroline is responsible for the individual client and delivery operations function in the UK. With nearly 10 years experience working in the career transition and workforce transition industry, Caroline has a strong commitment to, and passion for, working with people in helping them to achieve their new career aspirations. Working closely with clients, the delivery team and her cadre of consultants, Caroline implements best practice from the outset, ensuring the service offering is understood accessible to everyone and that delivery is consistent and modified according to the location or needs of the employees accessing the LHH Penna services.
Headshot for Frances Cook

Frances Cook

Director, Senior Directors Unit
United Kingdom
Headshot for Frances Cook

Frances Cook

Director, Senior Directors Unit
United Kingdom
+44 (0)7917 628 248 See Frances on LinkedIn
Frances has headed up the Senior Directors Unit since 2005. Prior to this she has held a number of senior roles, including that of Group International Director and Managing Director of Penna Sanders and Sidney, where she was also a plc Board member. Frances has held a number of non-executive roles outside the group in the financial, charitable and educational sector and is a frequent commentator on senior executive issues on radio, television and in national and specialist press. Her early career was spent in the retail and consumer goods sector in buying, marketing and general management roles.

Outside work she is a keen runner having completed numerous half marathons and marathons.
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Greg Crease

Head of IT, UK & Ireland
Headshot for Greg Crease

Greg Crease

Head of IT, UK & Ireland
+44 (0)20 7332 7980 See Greg on LinkedIn
In his role as Head of IT, Greg is responsible for driving business growth through innovative technology. He leads a team of technology professionals, implementing creative solutions for clients and candidates.

Greg has more than 21 years of experience within financial services and human capital management. His career began in 1994 at General Accident where he was Team Leader for IT support services. In 1998, he moved to BBM Associates and then was promoted within Sanders & Sidney plc where he implemented an international network and applications in support of business operations and delivery. These solutions were extended to global coverage under Penna plc and the Career Star Group. In 2009, Greg created an information security management system for all UK operations which became accredited to ISO 27001 in 2010.

Greg holds a BA from the University of Oxford and an MSc from Imperial College, London. Greg is a keen sportsman and has competed at an international level, representing Great Britain in two different sports and coaching in one.
JC Work Photo

JC Townend

Chief Executive Officer, UK & Ireland
JC Work Photo

JC Townend

Chief Executive Officer, UK & Ireland
+44 (0)20 7332 7832 See JC on LinkedIn
Jeanne, known as JC, is the Chief Executive Officer of the UK and Ireland, responsible for delivering the performance and growth of Lee Hecht Harrison Penna. She is also a member of Lee Hecht Harrison’s EMEA leadership team.   

JC has more than 25 years of experience in leading international consultancies, including as head of Europe & Asia for a global management consultancy and lead for a 1,000-person consulting group in Health, Education & Social Policy in the US. JC also serves on the Board of Fedcap, a New York City-headquartered non-profit that helps those with barriers to employment find jobs and gain financial independence. JC has an excellent track record of leading and developing high-growth organisations where exceptional client experience is paramount. She also has demonstrated success in M&A for professional services organisations.

JC holds a Master’s Degree in Economics from Brown University in the US, and her education includes studies on the European Economic Community (now European Union) at the Institute for European Studies at the University of Freiburg in Germany and studies on Mergers & Acquisitions at the Kellogg School of Business in the US.
 
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Kerry Simmons

Marketing Director, Europe, Middle East and Africa
Headshot for Kerry Simmons

Kerry Simmons

Marketing Director, Europe, Middle East and Africa
+44 (0)20 7933 8333 See Kerry on LinkedIn
Kerry is responsible for creating, defining and executing the marketing strategy for EMEA. A seasoned marketing leader, she has spent over 18 years successfully creating, influencing and delivering the marketing, sales, channel and product strategies for HR, talent and recruitment firms. Having worked in tech, consultancy and serviced-based organisations, from start ups to global enterprises, Kerry uses her insight into the world of HR to ensure the organisations she works in are designing, delivering and promoting high-value, high-impact solutions to HR leaders.

For the last 4 years, Kerry has worked in the workforce transformation arena, heading up the marketing team at the Savile Group and then Penna prior to the acquisition by LHH.
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Laura Welsh

Head of Human Resources, UK & Ireland
Headshot for Laura Welsh

Laura Welsh

Head of Human Resources, UK & Ireland
+44 (0)20 7933 8333 See Laura on LinkedIn
Laura Welsh is the Head of HR for Lee Hecht Harrison Penna for UK & Ireland. Laura has a BA in French and Russian and an MA in Human Resource Management. Laura is a Chartered Fellow of the CIPD and has more than 15 years’ experience; leading HR in a range of businesses both in the public and private sectors in the UK and Ireland. Laura joined Lee Hecht Harrison Penna in early 2017

meet our global EXECUTIVE TEAM

Headshot of Ranjit De Sousa

Ranjit de Sousa

President
Headshot of Ranjit De Sousa

Ranjit de Sousa

President
See Ranjit on LinkedIn

As President of Lee Hecht Harrison, Ranjit de Sousa leads Lee Hecht Harrison's global team including sales, strategy, service innovation and client service. Ranjit is responsible for driving Lee Hecht Harrison's aggressive growth and diversification plans.

 

Ranjit, based in Zurich, has worked in global business development, strategy and M&A for the Adecco Group and Lee Hecht Harrison (previously Executive Vice President EMEA Operations) in Zurich, Paris (2006-2007) and New York (2008-2009) while at the same time leading several key sales and account management teams for some of the division's largest clients.

 

Prior to joining Lee Hecht Harrison, he worked as partner and strategy consultant at Ziel Consulting, a boutique M&A and growth strategy firm based in Zurich, driving the company's growth during its start up phase.

 

His career began in 2001 at Monitor Group, gathering working experience as strategy consultant with a focus on market entry and growth topics in different Continental European countries. Ranjit holds an M.A. (lic. rer. publ. HSG) in economics, law and political science from the University of St. Gallen (HSG) and studied at the Institut Universitaire de Hautes Études Internationales in Geneva (HEI). Between 2002 and 2005, he also was an assistant lecturer for Swiss public and private law at the University of St. Gallen.

Headshot of Karine Storm

Karine Storm

Chief Financial Officer
Headshot of Karine Storm

Karine Storm

Chief Financial Officer
See Karine on LinkedIn

As Executive Vice President and Chief Financial Officer for Lee Hecht Harrison, Karine Storm is responsible for directing and overseeing the company’s overall financial activities. She plays a vital role in identifying opportunities for increased profitability and ensuring that the firm’s strategies are delivering their expected results. Karine joined LHH as a member of the company’s Executive Management Team in 2006. She has an international background and expertise in Corporate Finance and Mergers & Acquisitions.

Prior to joining LHH, Karine has held various Senior Finance positions within the Adecco Group in Europe and in the United States, including SVP, Business Analysis, Strategy and M&A for Adecco Staffing North America, SVP, Global Controller for Ajilon Professional Staffing, and Director of Planning and M&A for Adecco Management and Consulting (Global Headquarters of Adecco).

Karine is currently located in the LHH Maitland, FL global corporate office. She is originally from Switzerland and is fluent in several languages, including French and English, and conversational skills in German and Italian. Karine holds an MBA degree, with a specialization in Finance from New York University, Leonard Stern School of Business and a graduate license in Economics from the University of Lausanne (HEC), Switzerland.

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Peter Alcide

Senior Advisor
United States
Headshot of Peter Alcide

Peter Alcide

Senior Advisor
United States
See Peter on LinkedIn
Having been instrumental in Lee Hecht Harrison’s growth story to industry leadership over nearly 25 years, 10 thereof at the helm as it’s President & COO, Peter continues to be part of LHH’s leadership in the role of senior advisor to Ranjit de Sousa, President and his Executive team; supporting the company in our plans to drive continued growth as well our relations with key clients.
Headshot of John Morgan

John Morgan

Chief Operating Officer and Executive Vice President, Americas
Headshot of John Morgan

John Morgan

Chief Operating Officer and Executive Vice President, Americas
See John on LinkedIn

John Morgan is an experienced Management Consultant and Executive in the Talent Development/Mobility industry. John has more than 17 years of experience in professional services and is currently an Executive Vice President with Lee Hecht Harrison with overall responsibility for the United States. In his role at LHH John has overall responsibility for meeting the firm's annual sales and profitability goals across the US zone.

John is also responsible for all US operations and client service delivery including Career Transition Solutions, Executive Coaching and Change Management Services. During his 10 years at LHH he has led some of the firm's largest client engagements.

Prior to joining LHH, John was a Senior Manager at Stromberg Consulting where he also led large scale human capital solutions for Fortune 500 companies in the Pharmaceutical, Retail, Financial Services and Professional Services industries. One of John’s major accomplishments included leading the redesign and implementation of a Marketing Operations function at a Fortune 50 Pharmaceutical company. This work included overseeing a detailed employee activity analysis, development of new employee role descriptions, and overseeing the talent assessment for the entire department.

John also has extensive experience in training/learning design and internal communication strategies to help drive desired organization and employee change.

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Georg Hirschi

Executive Vice President, Asia Pacific
Headshot for Georg Hirschi

Georg Hirschi

Executive Vice President, Asia Pacific
+41 79 571 88 78 See Georg on LinkedIn

Georg is responsible for the APAC operations of Lee Hecht Harrison, one of the global divisions of the Adecco Group. He is a member of the Lee Hecht Harrison Executive Committee.

 

Georg, based in Sydney, has worked in consulting, global executive search, HR outsourcing and recruitment process outsourcing (RPO) across Europe (2003-2006) and Asia Pacific (2006-2017).

 

Prior to joining Lee Hecht Harrison in 2013 he worked for one of the leading Australian Human Resource Outsourcing firms (Peoplescout) providing Human Resource Outsourcing and Talent Management Consulting services and a range of outsourced IT solutions to the Asia Pacific market. Georg hold university degrees in both economics as well as Strategic Human Resource Management (M.A. with honors). 

Headshot of Jim Mitchell

Jim Mitchell

President, Lee Hecht Harrison Knightsbridge
Canada
Headshot of Jim Mitchell

Jim Mitchell

President, Lee Hecht Harrison Knightsbridge
Canada
416-640-4300 See Jim on LinkedIn
Jim Mitchell is the President of Lee Hecht Harrison Knightsbridge, where he is responsible for all Canada operations across all lines of business: Career Solutions, Talent & Leadership Development and Executive Search & Recruitment.  Jim is a member of the Executive Committee for both Lee Hecht Harrison Knightsbridge and Lee Hecht Harrison globally.  Prior to this role, Jim held the position of Senior Vice President and Managing Director for Lee Hecht Harrison's U.S. Midwest region, responsible for providing highly effective talent management solutions in one of North America's most globally dynamic labour markets.

Over the course of his career Jim has managed successful and diverse teams in North America, Latin America and Europe, resulting in the development and implementation of innovative global business solutions in the automotive, steel, utilities and consumer products sectors.  In addition to line management responsibilities, Jim's business expertise includes: market strategy, process transformation, operational planning, cost & economic analysis and mergers & acquisitions. 

As a member of the European Institute in London, Jim researched the impact of globalization on labour markets, systems of capitalism and EU law.  His book "Recapitalization of Banks in Transition Economies: Poland and Hungary in the New Market Economy" provides a unique insight into the interrelationship between managerial practices and economic theory.  He has consulted with international leaders in business, government and academia on the unique challenges facing transition economies and industrial sectors.

Jim holds Masters degrees from the London School of Economics and Northwestern University, and a Bachelor's degree from John Carroll University.
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José Augusto L. Figuereido

President, Brazil & Executive Vice President, Latin America
Brazil
Headshot for Jose Augusto Figuereido

José Augusto L. Figuereido

President, Brazil & Executive Vice President, Latin America
Brazil
See Jose Augusto on LinkedIn

José Augusto Figueiredo acts as President for Lee Hecht Harrison Brazil and Executive VP for Latin America. He also coaches CEOs and works as consultant in cultural transformation projects at Lee Hecht Harrison.

He holds a Coaching Certificate from Columbia University, is accredited by ICF as Associate Certified Coach, holds a PMP certification from the Project Management Institute, is a member of Lee Hecht Harrison’s Global Executive Committee, and is a Global Board Director of the International Coach Federation – ICF.

He is a volunteer counselor at Rede Cidadã and Mentor at Endeavor. As Board Member he acts at ABRH-SP, ABRH-Rio and COPPEAD – UFRJ.

He holds an Executive MBA Certificate in Business Administration from COPPEAD – Federal University of Rio de Janeiro. He has also a degree in Mechanical Engineering from University of Rio de Janeiro Estate (UERJ) and in Psychology from Santa Úrsula University.

As an executive, he worked for Prax Air, American Cyanamid, American Home Products and BASF, including while he lived in Germany and in the US. He is deeply committed to team-building and people integration, supported by enthusiasm and motivation, facilitating the pursuit of synergies and problem-solving.

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Claudio García

Executive Vice President, Strategy & Corporate Development
United States
Headshot of Claudio Garcia

Claudio García

Executive Vice President, Strategy & Corporate Development
United States
See Claudio on LinkedIn

As Executive Vice President of Strategy and Corporate Development Claudio has responsibility for Lee Hecht Harrison's business strategies and to identify sources of innovation and growth for the company. He oversees Lee Hecht Harrison's Practice areas, with focus on innovating and developing the client experience and delivery capabilities in the Talent Mobility arena. He is also responsible for building key industry and strategic alliances and overseeing geographic growth of the company.

Claudio served for seven years as Executive Vice President of Latin America Operations and as President of Latin America for DBM (acquired by Lee Hecht Harrison in 2011), during which time he led the development of the talent development practice, as well as geographic expansion in the region. These successes, together with market share growth in the career transition practice, resulted in a significant growth of the region operations in sales and in relevance inside Lee Hecht Harrison | DBM operations.

Claudio joined DBM in 2006. Claudio developed his career in a diversified range of segments such as financial industry, entertainment, media communications, and beverages in different areas from finance to operations. Claudio graduated with a degree in Civil Engineering, and a post-graduate degree in Business Management.

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Pam Jones

Executive Vice President, General Counsel
United States
Headshot of Pam Jones

Pam Jones

Executive Vice President, General Counsel
United States

As Executive Vice President, General Counsel, Pamela Jones is the executive with oversight of Lee Hecht Harrison’s legal affairs. With over twenty years working in corporate environments, Pam supports the business strategies that drive Lee Hecht Harrison to be the market leader.

Until October 2016, Pam held a dual role as the EVP of Human Resources and Legal. Prior to joining Lee Hecht Harrison, Pam was Sr. Vice President, Human Resources and General Counsel for Drake Beam Morin, Inc., where she helped the senior management team establish best practices for DBM’s organizational transformation that resulted in greater market positioning, industry leading profit margins and high shareholder value. This led to DBM's acquisition by Adecco and merger with Lee Hecht Harrison.

Before joining DBM, Pam was Senior Corporate Counsel for Universal Studios, the adventure theme park and resort in Orlando, Florida. Prior to joining Universal, Pam was with Spherion Corporation, a leading North America recruitment and staffing company, for eight years. Pam held several positions with Spherion and its predecessor, Norrell Corporation, most recently Assistant General Counsel in Ft. Lauderdale, Florida.

Prior to starting her in-house career with Norrell in Atlanta, Pam was an associate with the management labor and employment law firm of Clark, Paul, Hoover and Mallard - now part of Ford & Harrison - in Atlanta, Georgia. Pam graduated with a law degree (Juris Doctorate) from Emory University in Atlanta, Georgia in May 1993. She earned a Bachelor of Science, Business from the University of North Carolina at Charlotte in December 1990.

Headshot of Sharon Patterson

Sharon Patterson

Chief Human Resources Officer
Headshot of Sharon Patterson

Sharon Patterson

Chief Human Resources Officer
See Sharon on LinkedIn

Sharon is responsible for leading all strategic HR initiatives globally at Lee Hecht Harrison. She has in-depth experience in employer branding, compensation and benefits, change management, employee relations, and training. Sharon brings a business-oriented approach to HR and a strong track record of success developing HR programs that align with strategic business objectives.

Prior to Lee Hecht Harrison, she was CHRO for Canadian Tire and held HR positions with ABB Canada and Union Gas. Sharon holds a BA in Administrative and Commercial Studies from the University of Western Ontario in Canada.

Headshot of Waseem Razzaq

Waseem Razzaq

Chief Information Officer
Headshot of Waseem Razzaq

Waseem Razzaq

Chief Information Officer
See Waseem on LinkedIn

Waseem Razzaq is responsible for developing and executing the technology strategy roadmap for Lee Hecht Harrison - locally in North America and globally across the Lee Hecht Harrison footprint. He is also a member of the Lee Hecht Harrison Executive Team.

Waseem has been operating in the HR/recruitment sector for 10 years with a number of IT roles culminating in the IT Director within Spring Group. While at Spring, Waseem executed strategic initiatives, which resulted in the technology within Spring being recognized by the 'Innovative use of Technology' award. Waseem was the IT Executive responsible for leading the complex integration following the merger and acquisition between Adecco UK&I, Spring Group plc and MPS Group.

After obtaining a Degree in Computer Science and a Masters in Human Computer systems at the De Montfort University in Leicester UK, Waseem started his career working in various IT roles within blue chip organizations including The Woolwich (Barclays Bank) and Caterpillar.

He then moved to the CRT Group where he delivered a number of strategic projects in training and consultancy.

Caroline Pfeiffer Marinho

Caroline Pfeiffer Marinho

Executive Vice President, EMEA
Caroline Pfeiffer Marinho

Caroline Pfeiffer Marinho

Executive Vice President, EMEA
+41 (0) 58 233 60 00 See Caroline on LinkedIn
During her nine years at Lee Hecht Harrison, Caroline has been instrumental in driving growth across Latin America and more recently across Germany and Switzerland where she has been the regional leader since 2015. As well as extending LHH’s market leadership in Switzerland in career transition, Caroline has accelerated LHH’s global cross-border growth in the talent development market.
Headshot for Christoph Niebel

Christoph Niebel

Chief Sales Officer
Headshot for Christoph Niebel

Christoph Niebel

Chief Sales Officer
+1.212.455.8591 See Christoph on LinkedIn

Life is short. You must have a passion! Christoph's? He wakes up every day inspired to uncover, light up and ignite individuals' and organizations' potential so that together they can shape their future.

For the last 9 years Christoph has helped businesses transform so that they can perform - with a focus on supporting Fortune 500 leaders change the makeup and capabilities of their workforce at the speed required to realize their vision and strategy.

 

NG

Nick Goldberg

Executive Vice President, WorkLifeLabs
NG

Nick Goldberg

Executive Vice President, WorkLifeLabs
LinkedIn

I make businesses better and I passionately believe that good leadership and in turn an engaged workforce are the strongest drivers to making that happen. I do that for all the businesses I lead myself as well as helping my clients do the same. 

WorkLifeLabs purpose is to enrich lives by creating solutions that make work a place people love to be. As part of Lee Hecht Harrison we’re working with ideas and technologies from across the world that will change our industry for a generation. 

We’ll help you find a new job or career quickly. 
 
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