I am searching on behalf of my client, a leading international group in the durable consumer goods sector, recognized for its expertise in producing innovative and high-quality plastic products. With a clear objective to become the preferred choice for customers and consumers in all markets, my client boasts a portfolio of globally renowned brands.

With over 75 years of experience, this group has consistently set new milestones through its innovations, positioning itself as the leader and innovator in its industry.

LHH, through a unique brand, offers comprehensive Talent Management solutions. We specialize in recruitment, assessment, career transition, and coaching for qualified, managerial, and executive profiles. Our multicultural LHH Recruitment Solutions teams support you with interim contracts, interim management, permanent contracts (CDI/CDD), or consulting, ensuring adherence to Luxembourg's Diversity/Inclusion Charter.

Responsibilities:

• Immediate and flawless handling of all customer inquiries, orders, and correspondence.
• Coordination and responsibility for ongoing promotional and advertising actions for our clients.
• Comprehensive processing of customer claims and penalties in collaboration with the relevant departments.
• Professional management of prices and conditions, along with regular updates of customer master data.
• Analysis of product availability and delivery timelines in collaboration with planning and logistics.

Candidate Profile:

• Successfully completed commercial training.
• Several years of professional experience in customer service and/or order management.
• Excellent communication skills, essential for close collaboration with sales and customers.
• Friendly and proactive attitude towards our clients.
• Extensive knowledge of MS Office; SAP knowledge is an advantage.
• Strong organizational skills.
• Precise and detail-oriented work ethic while being a team player and always ready to go the extra mile.
• Proficiency in German and English, both spoken and written (European level C1).

To apply for this position, gain more information, or discuss other career opportunities we have to offer, please contact Florian Letellier as soon as possible - CONFIDENTIALITY ASSURED.

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