Our UK & Ireland Executive Team

JC Townend

Chief Executive Officer, UK & Ireland

Jeanne, known as JC, is the Chief Executive Officer of the UK and Ireland, responsible for delivering the performance and growth of LHH. She is also a member of LHH’s EMEA leadership team.   

JC has more than 25 years of experience in leading international consultancies, including as head of Europe & Asia for a global management consultancy and lead for a 1,000-person consulting group in Health, Education & Social Policy in the US. JC also serves on the Board of Fedcap, a New York City-headquartered non-profit that helps those with barriers to employment find jobs and gain financial independence. JC has an excellent track record of leading and developing high-growth organisations where exceptional client experience is paramount. She also has demonstrated success in M&A for professional services organisations.

JC holds a Master’s Degree in Economics from Brown University in the US, and her education includes studies on the European Union at the Institute for European Studies at the University of Freiburg in Germany and studies on Mergers & Acquisitions at the Kellogg School of Business in the US.


Andrew Bullen

Finance Director

Burak Koyuncu

Workforce Solutions Director

Frances Cook

Managing Director, United Kingdom

Frances has run the ICEO London practice for many years and is also a member of the LHH UK & Ireland Executive Team. The ICEO London practice—formerly known as the Senior Directors Unit at Penna prior to the acquisition of Penna Plc by LHH Adecco in 2016—was established over 20 years ago and has helped thousands of senior leaders in transition. The practice is known for its thriving alumni and friend group across sectors and functions.
During her time with Penna, Frances held a number of senior roles, from Group International Director to Managing Director/CEO of the transition business. She was a main board PLC Director of the listed business and a member of the ExCo until the sale.
Frances has held a number of non-executive roles outside the group in the financial, charitable and educational sector and is a frequent commentator on senior executive issues on radio, television and in national and specialist press. Her early career was spent in the retail and consumer goods sector in buying, marketing and general management roles.
Outside work she is a keen runner having completed numerous half marathons and marathons.

Laura Welsh

Head of Human Resources, UK & Ireland

Laura Welsh is the Head of HR for Lee Hecht Harrison Penna for UK & Ireland. Laura has a BA in French and Russian and an MA in Human Resource Management. Laura is a Chartered Fellow of the CIPD and has more than 15 years’ experience; leading HR in a range of businesses both in the public and private sectors in the UK and Ireland. Laura joined Lee Hecht Harrison Penna in early 2017

Katrina Stamp

Director of Operations, UK & Ireland

Meet Our Global Leadership Executive Team

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