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Medical Call Center

Health & Life Sciences/Customer Service

LHH

$18.00 - $19.00 per Hour

Alsip, Illinois

Contractor

Customer Service

Health & Life Sciences

Medical Call Center Representative | $18–$19/hr | Alsip, IL | Contract-to-Hire
Are you passionate about helping others and ready to launch or grow your career in healthcare support? A leading healthcare organization is seeking dedicated and compassionate Call Center Representatives to join their team in Alsip, IL. This is a contract-to-hire opportunity with competitive pay and the potential for long-term growth.
Position Overview: As a Medical Call Center Representative, you’ll be the first point of contact for patients and healthcare providers, delivering exceptional service and support. You’ll handle inbound calls, schedule appointments, verify insurance, and provide accurate information in a fast-paced, team-oriented environment.
Pay Rate: $18–$19 per hour
Location: On-site in Alsip, IL
Schedule: Full-time, Monday–Friday
Type: Contract-to-hire
Key Responsibilities:
  • Answer high-volume inbound calls with professionalism and empathy
  • Assist patients with appointment scheduling, billing inquiries, and general questions
  • Verify insurance coverage and update patient records
  • Collaborate with internal departments to resolve issues efficiently
  • Maintain confidentiality and adhere to HIPAA regulations
Qualifications:
  • 1+ year of call center or customer service experience (healthcare preferred)
  • Strong communication and problem-solving skills
  • Ability to multitask and navigate multiple systems
  • High school diploma or equivalent required
  • Bilingual (English/Spanish) a plus!
Why You’ll Love This Role:
  • Opportunity to transition into a permanent role with benefits
  • Make a meaningful impact in patients’ lives
  • Join a supportive and mission-driven team
  • Gain valuable experience in the healthcare industry


Pay Details: $18.00 to $19.00 per hour

Search managed by: Gabrielle Hernandez

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.



Equal Opportunity Employer/Veterans/Disabled



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Ref US_EN_27_842405_3091217

Medical Call Center

Health & Life Sciences/Customer Service

LHH

$18.00 - $19.00 per Hour

Alsip, Illinois

Contractor

Customer Service

Health & Life Sciences

Medical Call Center Representative | $18–$19/hr | Alsip, IL | Contract-to-Hire
Are you passionate about helping others and ready to launch or grow your career in healthcare support? A leading healthcare organization is seeking dedicated and compassionate Call Center Representatives to join their team in Alsip, IL. This is a contract-to-hire opportunity with competitive pay and the potential for long-term growth.
Position Overview: As a Medical Call Center Representative, you’ll be the first point of contact for patients and healthcare providers, delivering exceptional service and support. You’ll handle inbound calls, schedule appointments, verify insurance, and provide accurate information in a fast-paced, team-oriented environment.
Pay Rate: $18–$19 per hour
Location: On-site in Alsip, IL
Schedule: Full-time, Monday–Friday
Type: Contract-to-hire
Key Responsibilities:
  • Answer high-volume inbound calls with professionalism and empathy
  • Assist patients with appointment scheduling, billing inquiries, and general questions
  • Verify insurance coverage and update patient records
  • Collaborate with internal departments to resolve issues efficiently
  • Maintain confidentiality and adhere to HIPAA regulations
Qualifications:
  • 1+ year of call center or customer service experience (healthcare preferred)
  • Strong communication and problem-solving skills
  • Ability to multitask and navigate multiple systems
  • High school diploma or equivalent required
  • Bilingual (English/Spanish) a plus!
Why You’ll Love This Role:
  • Opportunity to transition into a permanent role with benefits
  • Make a meaningful impact in patients’ lives
  • Join a supportive and mission-driven team
  • Gain valuable experience in the healthcare industry


Pay Details: $18.00 to $19.00 per hour

Search managed by: Gabrielle Hernandez

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.



Equal Opportunity Employer/Veterans/Disabled



To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy



The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Ref US_EN_27_842405_3091217
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