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Inside Sales

Aurora, Illinois

Direct Hire

$45,000.00 - $50,000.00 per Year


LHH is seeking an Account Management Specialist for our client in Aurora, IL. This role is essential in ensuring seamless communication and order processing, thereby enhancing customer satisfaction and loyalty.


Key Responsibilities:



  • Serve as the primary liaison between customers, transportation, and order processing teams to ensure smooth operations and resolve any issues.


  • Efficiently manage and process orders from stores, ensuring accuracy and timely fulfillment.


  • Provide exceptional customer service through various channels, including phone calls and emails, to address inquiries, resolve issues, and support customers.


  • Cultivate and maintain loyal customer relationships by proactively addressing their needs and ensuring a positive experience.


  • Oversee and manage E-commerce sales activities, ensuring a streamlined process from order placement to delivery.


Qualifications:



  • Proven experience in customer service and order management, preferably within a B2B and E-commerce environment.


  • Strong communication and interpersonal skills.


  • Ability to multitask and manage multiple priorities in a fast-paced environment.


  • Proficiency in order management systems and related software.


  • Detail-oriented with strong organizational skills.


  • Problem-solving mindset and a proactive approach to customer service.


Pay Details: $45,000.00 to $50,000.00 per year Search managed by: Ryan Tegtmeier

Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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Inside Sales

LHH

30 days ago

$45,000.00 - $50,000.00 per Year

Direct Hire

Aurora, Illinois


LHH is seeking an Account Management Specialist for our client in Aurora, IL. This role is essential in ensuring seamless communication and order processing, thereby enhancing customer satisfaction and loyalty.


Key Responsibilities:



  • Serve as the primary liaison between customers, transportation, and order processing teams to ensure smooth operations and resolve any issues.


  • Efficiently manage and process orders from stores, ensuring accuracy and timely fulfillment.


  • Provide exceptional customer service through various channels, including phone calls and emails, to address inquiries, resolve issues, and support customers.


  • Cultivate and maintain loyal customer relationships by proactively addressing their needs and ensuring a positive experience.


  • Oversee and manage E-commerce sales activities, ensuring a streamlined process from order placement to delivery.


Qualifications:



  • Proven experience in customer service and order management, preferably within a B2B and E-commerce environment.


  • Strong communication and interpersonal skills.


  • Ability to multitask and manage multiple priorities in a fast-paced environment.


  • Proficiency in order management systems and related software.


  • Detail-oriented with strong organizational skills.


  • Problem-solving mindset and a proactive approach to customer service.


Pay Details: $45,000.00 to $50,000.00 per year Search managed by: Ryan Tegtmeier

Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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