Position Summary:

We are seeking a highly skilled and motivated Field Technical Service Specialist with a strong background in the manufacturing industry to join our client who is a global manufacturer. This role is responsible for providing on-site and remote technical support, troubleshooting, and maintenance services for complex electromechanical systems. The ideal candidate will have hands-on experience with mechatronics, electronics, PLC programming, and a solid foundation in quality or technical support roles.

Key Responsibilities:

• Provide on-site technical support and troubleshooting for manufacturing equipment and systems.

• Diagnose and resolve issues related to mechatronic systems, electronic components, and PLC-controlled machinery.

• Perform preventive maintenance, system upgrades, and installations.

• Collaborate with engineering and quality teams to implement corrective actions and process improvements.

• Interpret technical drawings, schematics, and manuals to support diagnostics and repairs.

• Document service activities, generate reports, and maintain accurate records in compliance with company standards.

• Train customers and internal teams on equipment operation and maintenance procedures.

• Travel to customer sites as required (up to 50%).

Qualifications:

• Bachelor’s degree in Mechatronics, Electrical Engineering, Industrial Automation, or a related field (or equivalent experience).

• 3–7 years of experience in a technical support or quality role within the manufacturing industry.

• Proficiency in PLC programming (e.g., Siemens, Allen-Bradley, Mitsubishi).

• Strong understanding of electromechanical systems, sensors, actuators, and industrial control systems.

• Excellent problem-solving skills and the ability to work independently in the field.

• Strong communication and interpersonal skills.

• Willingness to travel and work flexible hours as needed.

Preferred Qualifications:

• Experience with robotics, SCADA systems, or industrial networking.

• Familiarity with Lean Manufacturing or Six Sigma methodologies.

• Certifications in PLC programming or industrial automation.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance