LHH is seeking a strategic and results-driven Senior Manager of Accounts Receivable to join our client in Charlotte, NC. This position will lead AR operations within a dynamic shared services environment. The role is critical to optimizing cash flow, driving process improvements and ensuring best-in-class customer billing and collections practices across the organization. This company operates on a hybrid basis.

Key Responsibilities:

• Lead and manage the end-to-end AR function, including billing, collections, cash application, and dispute resolution

• Develop and implement AR strategies to improve DSO (Days Sales Outstanding) and overall cash flow

• Oversee AR teams across multiple business units or geographies within the shared services model

• Establish and monitor KPIs, SLAs, and performance metrics to ensure operational excellence

• Partner with cross-functional teams (Sales, Customer Service, Treasury, etc.) to resolve issues and streamline processes

• Drive automation and continuous improvement initiatives to enhance efficiency and scalability

• Ensure compliance with internal controls, SOX requirements, and company policies

• Provide leadership, coaching, and development to AR team members

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field (MBA or CPA preferred)

• 8+ years of progressive experience in AR or Order-to-Cash, with at least 4 years in a leadership role

• Experience in a shared services or global business services (GBS) environment strongly preferred

• Proven track record of improving AR performance and leading high-performing teams

• Strong analytical, problem-solving, and communication skills

• Proficiency in ERP systems (e.g., SAP, Oracle, Workday) and AR automation tools

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance