• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and complaints with empathy and efficiency.
• Provide product and service information to customers.
• Maintain accurate records of customer interactions and transactions.
• Perform general office duties such as filing, data entry, and managing correspondence.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Assist in preparing reports, presentations, and other documents.
• Manage office supplies and inventory.
• Coordinate with vendors and service providers for office maintenance and supplies.
• Assist in organizing and maintaining the office layout and equipment

• Proficient with Microsoft Word, Excel

• Minimum 2-5 years working in a similar customer service/administrative role

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance