IT Helpdesk -Medford, OR

Contract TypeDirect Hire

Job LocationMedford, Oregon

LHH is seeking a Level I Helpdesk associate to be onsite in Medford, OR. Responsibilities willi nclude processing general system support requests from our Finance Corporation employees, administrative duties for the hardware ordering, and daily department support.

Responsibilities

  • Level 1 support with automotive or finance industries a plus.
  • Coordinate system support issues with Business Analysts, ourIT support and third-party vendors to meet the SLA’s
  • Assist with phone system management, support, and monitoring.
  • Assist in updating, testing, and implementing new systems.
  • Process onboarding/transfers/off-boarding tickets & documentation and provide first day support for new employees.
  • Process hardware requests, station setup, and assist in managing the tech inventory.
  • Handles diverse supportive tasks that may need immediate attention.
  • Process correspondence, forms, and other documents which would include scanning and saving documents as needed.
  • Other duties as assigned.
  • Skills and Qualifications

  • Working knowledge of phone and network technologies
  • 1 year experience of technical support preferred
  • Strong attention to detail.
  • Sense of urgency.
  • Excellent communication.
  • PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
  • Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    RefUS_EN_27_824444_2936113

    IT Helpdesk -Medford, OR

    LHH

    14 days ago

    Contract Type

    Direct Hire

    Job Location

    Medford, Oregon

    LHH is seeking a Level I Helpdesk associate to be onsite in Medford, OR. Responsibilities willi nclude processing general system support requests from our Finance Corporation employees, administrative duties for the hardware ordering, and daily department support.

    Responsibilities

  • Level 1 support with automotive or finance industries a plus.
  • Coordinate system support issues with Business Analysts, ourIT support and third-party vendors to meet the SLA’s
  • Assist with phone system management, support, and monitoring.
  • Assist in updating, testing, and implementing new systems.
  • Process onboarding/transfers/off-boarding tickets & documentation and provide first day support for new employees.
  • Process hardware requests, station setup, and assist in managing the tech inventory.
  • Handles diverse supportive tasks that may need immediate attention.
  • Process correspondence, forms, and other documents which would include scanning and saving documents as needed.
  • Other duties as assigned.
  • Skills and Qualifications

  • Working knowledge of phone and network technologies
  • 1 year experience of technical support preferred
  • Strong attention to detail.
  • Sense of urgency.
  • Excellent communication.
  • PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
  • Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Personal Details
    Add Resume/ CV *
    Files must be in .doc, .docx or PDF and must be no larger than 4MB

    Or

    Use Dropbox
    Use Google Drive