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Customer Care Rep

Contract TypeDirect Hire

Job LocationMilwaukee, Wisconsin

LHH is looking for a Customer Care Rep in the St. Francis, WI area for one of our clients. This is a DIRECT HIRE & HYBRID role- comes with great benefits. Looking for go getter with exceptional customer service skills, please email me your resume directly to Sana.Syed@Lhh.com

JOB DESCRIPTION:

  • The Customer Care Representative will be responsible for responding to customer and internal sales personnel inquiries.
  • This includes receiving, processing and follow up of customer requests to ensure the required action for customers and sales staff is complete.
  • Act as the internal voice of the customer/sales team and understand customer needs, behaviors, and expectations.
  • Processing all customer requests such as: Orders, Regulatory Documents, Commercial invoices, Credit applications price lists, and Sample requests as needed.
  • Verifying the accuracy of orders utilizing CRM system and coordinate price quotations
  • Order management from start to finish; Attend customer meeting as needed.

    • Requirements:

  • Minimum of 2-3 years of demonstrated experience in a Customer Care position, preferably in a manufacturing environment.
  • Must possess excellent communication and customer service skills
  • Must possess strong conflict resolution skills and be able to work in a fast-paced environment
  • Associate degree preferred, or High school diploma
  • Bilingual in Spanish would be a PLUS!

    • Job Details:

  • Direct Hire
  • Monday- Friday
  • HYBRID
  • $20-$24/ hourly
  • Benefits included

    • If you are interested and qualified, please apply and submit your resume today!

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    RefUS_EN_27_849116_2933559

    Customer Care Rep

    LHH

    28 days ago

    Contract Type

    Direct Hire

    Job Location

    Milwaukee, Wisconsin

    LHH is looking for a Customer Care Rep in the St. Francis, WI area for one of our clients. This is a DIRECT HIRE & HYBRID role- comes with great benefits. Looking for go getter with exceptional customer service skills, please email me your resume directly to Sana.Syed@Lhh.com

    JOB DESCRIPTION:

  • The Customer Care Representative will be responsible for responding to customer and internal sales personnel inquiries.
  • This includes receiving, processing and follow up of customer requests to ensure the required action for customers and sales staff is complete.
  • Act as the internal voice of the customer/sales team and understand customer needs, behaviors, and expectations.
  • Processing all customer requests such as: Orders, Regulatory Documents, Commercial invoices, Credit applications price lists, and Sample requests as needed.
  • Verifying the accuracy of orders utilizing CRM system and coordinate price quotations
  • Order management from start to finish; Attend customer meeting as needed.

    • Requirements:

  • Minimum of 2-3 years of demonstrated experience in a Customer Care position, preferably in a manufacturing environment.
  • Must possess excellent communication and customer service skills
  • Must possess strong conflict resolution skills and be able to work in a fast-paced environment
  • Associate degree preferred, or High school diploma
  • Bilingual in Spanish would be a PLUS!

    • Job Details:

  • Direct Hire
  • Monday- Friday
  • HYBRID
  • $20-$24/ hourly
  • Benefits included

    • If you are interested and qualified, please apply and submit your resume today!

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

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