Order Entry Admin in Missouri City, Texas

LHH is seeking an ORDER ENTRY ADMIN for a contract-to-hire position in Houston, TX.

DUTIES:

Establish and maintain customer relationships with a wide variety of clients including many Fortune 500 companies.

Communicate with customers, suppliers, and internal stakeholders via phone, email, instant message, and web-based solutions throughout the entire order to remittance process.

Translate the voice of the customer to assist in continually improving customer service levels that exceed customer requirements and expectations.

Act as an extension of the branch sales force to support key program initiatives and ensure customer satisfaction standards are met.

Handle customer inquiries, process orders, and resolve customer issues promptly using root-cause analysis.

Secure market-level pricing feedback from customers and provide timely price quotations and/or proposals.

Proactively execute customer-specific billing processes to ensure timely receipt of payment.

Proactively manage customer open order data to maximize fill rates and customer satisfaction.

QUALIFICATIONS:

High school diploma

Customer-oriented and motivated

Proven problem solver with strong attention to detail

Highly organized with the ability to prioritize and manage multiple tasks and deadlines

SKILLS:

Proficient in MS Office Suite

Bilingual in Spanish a plus, but not required

Solid verbal and written communication skills

EXPERIENCE:

At least 2-3 years of Administrative, Customer Service, or Sales experience

Experience in the oil & gas industry REQUIRED

Customer service experience in a distribution environment a plus

EMPLOYMENT TYPE: contract-to-hire

COMPENSATION: $18-20/hr DOE

WORK HOURS: M-F, 8 AM-5 PM

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records