Billing & Claims Coordinator
Location: Nashville, TN
Schedule: Full-time

We are seeking a detail-oriented and organized Billing & Claims Coordinator to join a dynamic Revenue Cycle Management (RCM) team. This role is responsible for the accurate and timely processing of paper and electronic medical claims, documentation verification, and collaboration across internal departments and external partners. The ideal candidate brings strong medical billing experience, knowledge of payer guidelines, and a commitment to compliance and accuracy.

Key Responsibilities:

• Prepare and submit accurate paper and electronic claims (primary, secondary, tertiary) in a timely manner, in accordance with payer requirements.

• Review and verify medical records and documentation to ensure completeness and accuracy for claim submission.

• Monitor and analyze billing and claim reports to proactively identify and correct errors before submission.

• Resolve claim filing issues and coordinate escalations with appropriate teams when necessary.

• Organize, sort, scan, and route incoming correspondence and high-priority documentation related to claims.

• Manage the mailing and indexing of checks, Explanation of Benefits (EOBs), refund letters, and other administrative materials.

• Update and maintain patient account notes and billing records in internal systems.

• Collaborate with billing team members, insurance carriers, and clinical providers to resolve discrepancies and streamline workflows.

• Maintain strict adherence to HIPAA and all applicable privacy regulations to protect patient confidentiality.

• Support ongoing administrative and billing-related projects and contribute to process improvement initiatives.

• Perform additional duties as needed to support team objectives and organizational goals.

Apply today to join a collaborative team and make a meaningful impact in healthcare billing operations!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance