Housing Assistance Representative
Customer Service & Support/Administration
LHH
$39.00 - $40.00 per Hour
Oakland, CaliforniaContractor
Administration
Customer Service & Support
Job Title: Housing Assistance Representative (Temporary)
Location: Onsite – Oaklnad, Ca
Pay Rate: $40/hour
Schedule: Full-time, with every other Friday off
Duration: Temporary assignment, up to 6 months
Position Summary:
Under the supervision of a Housing Assistance Manager, the Housing Assistance Representative performs program duties related to HUD-funded housing assistance programs in compliance with established federal and agency policies and procedures. Candidates must have demonstrated experience in housing assistance functions and the ability to work independently in a fast-paced, compliance-driven environment.
Representatives may be assigned to one or more functional areas, including Inspection, Occupancy, Rent Analysis, Outreach, Homeownership, Family Self-Sufficiency, or Eligibility. Assignment is determined based on organizational needs and the candidate’s qualifications.
Essential Duties and Functional Areas:
Inspection
Conducts field inspections to identify housing deficiencies and ensure compliance with Housing Quality Standards
Documents inspection results and follows up with landlords and tenants
Approves rents within set thresholds and gathers rent comparability data
Resolves disputes between landlords and tenants
Occupancy
Provides counseling to tenants and landlords regarding program rights and obligations
Calculates utility allowances and monitors household composition for compliance
Enforces program requirements and participates in debt collection processes
Assists in litigation-related documentation and inquiries
Rent Analysis
Compiles and maintains rent data for setting rent ranges based on HUD and agency requirements
Negotiates Housing Assistance Payment (HAP) contracts with property owners
Reviews and approves rent adjustments and rent requests outside standard ranges
May conduct quality control checks and housing inspections
Outreach
Analyzes barriers to program participation and recommends solutions
Conducts briefings and outreach to landlords, nonprofit developers, and tenants
Establishes relationships with property owners and housing professionals
Assists clients with housing searches and program navigation
Homeownership
Provides support and education to participants interested in HUD’s Section 8 homeownership program
Builds partnerships with lenders, real estate professionals, and nonprofit organizations
Conducts outreach and delivers presentations on homeownership opportunities
Prepares reports, program materials, and grant-related documentation
Family Self-Sufficiency (FSS)
Markets the FSS program to eligible participants and community partners
Develops strategies to support economic independence and asset building
Identifies educational and workforce resources for program participants
Prepares reports, conducts presentations, and assists with grant writing
Eligibility
Interviews applicants and assesses initial eligibility for housing programs
Collects and verifies income and household information
Performs rent calculations and determines qualification based on HUD guidelines
Provides guidance on program rules and outstanding debts
Verifies citizenship and immigration status of applicants
Qualifications:
Prior experience in housing assistance, case management, or HUD program administration
Knowledge of affordable housing programs, including Section 8 and housing quality standards
Ability to interpret and apply complex policies and regulations
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Proficient in Microsoft Office and data tracking systems
Experience working with diverse communities and managing client relations
Ideal Candidate Attributes:
Independent, proactive, and self-motivated
Strong analytical and problem-solving skills
Compassionate and professional in client-facing interactions
Able to work collaboratively with landlords, tenants, and agency partners
Comfortable managing high-volume caseloads and meeting deadlines
Pay Details: $39.00 to $40.00 per hour
Search managed by: Brandie Bowen
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Housing Assistance Representative
Customer Service & Support/Administration
LHH
$39.00 - $40.00 per Hour
Oakland, CaliforniaContractor
Administration
Customer Service & Support
Job Title: Housing Assistance Representative (Temporary)
Location: Onsite – Oaklnad, Ca
Pay Rate: $40/hour
Schedule: Full-time, with every other Friday off
Duration: Temporary assignment, up to 6 months
Position Summary:
Under the supervision of a Housing Assistance Manager, the Housing Assistance Representative performs program duties related to HUD-funded housing assistance programs in compliance with established federal and agency policies and procedures. Candidates must have demonstrated experience in housing assistance functions and the ability to work independently in a fast-paced, compliance-driven environment.
Representatives may be assigned to one or more functional areas, including Inspection, Occupancy, Rent Analysis, Outreach, Homeownership, Family Self-Sufficiency, or Eligibility. Assignment is determined based on organizational needs and the candidate’s qualifications.
Essential Duties and Functional Areas:
Inspection
Conducts field inspections to identify housing deficiencies and ensure compliance with Housing Quality Standards
Documents inspection results and follows up with landlords and tenants
Approves rents within set thresholds and gathers rent comparability data
Resolves disputes between landlords and tenants
Occupancy
Provides counseling to tenants and landlords regarding program rights and obligations
Calculates utility allowances and monitors household composition for compliance
Enforces program requirements and participates in debt collection processes
Assists in litigation-related documentation and inquiries
Rent Analysis
Compiles and maintains rent data for setting rent ranges based on HUD and agency requirements
Negotiates Housing Assistance Payment (HAP) contracts with property owners
Reviews and approves rent adjustments and rent requests outside standard ranges
May conduct quality control checks and housing inspections
Outreach
Analyzes barriers to program participation and recommends solutions
Conducts briefings and outreach to landlords, nonprofit developers, and tenants
Establishes relationships with property owners and housing professionals
Assists clients with housing searches and program navigation
Homeownership
Provides support and education to participants interested in HUD’s Section 8 homeownership program
Builds partnerships with lenders, real estate professionals, and nonprofit organizations
Conducts outreach and delivers presentations on homeownership opportunities
Prepares reports, program materials, and grant-related documentation
Family Self-Sufficiency (FSS)
Markets the FSS program to eligible participants and community partners
Develops strategies to support economic independence and asset building
Identifies educational and workforce resources for program participants
Prepares reports, conducts presentations, and assists with grant writing
Eligibility
Interviews applicants and assesses initial eligibility for housing programs
Collects and verifies income and household information
Performs rent calculations and determines qualification based on HUD guidelines
Provides guidance on program rules and outstanding debts
Verifies citizenship and immigration status of applicants
Qualifications:
Prior experience in housing assistance, case management, or HUD program administration
Knowledge of affordable housing programs, including Section 8 and housing quality standards
Ability to interpret and apply complex policies and regulations
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Proficient in Microsoft Office and data tracking systems
Experience working with diverse communities and managing client relations
Ideal Candidate Attributes:
Independent, proactive, and self-motivated
Strong analytical and problem-solving skills
Compassionate and professional in client-facing interactions
Able to work collaboratively with landlords, tenants, and agency partners
Comfortable managing high-volume caseloads and meeting deadlines
Pay Details: $39.00 to $40.00 per hour
Search managed by: Brandie Bowen
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance