? Now Hiring: Customer Service Representative – Call Center ?

? Location: Near Central Phoenix

? Schedule: Monday–Friday, 6:00 AM – 3:00 PM

? Hybrid Flexibility: Available after training

? Industry: Utilities/Services

Are you a people-first problem solver who thrives in a fast-paced environment? Join a supportive and energetic call center team where your voice matters and your service makes a difference every day!

? What You’ll Be Doing:

• Be the friendly first point of contact for customers calling in
• Answer billing questions and process secure payments over the phone
• Assist with order updates, changes, and tracking
• Create service cases and escalate issues when needed
• Accurately document all interactions in CRM systems
• Meet performance goals for quality, accuracy, and efficiency

? What You Bring:

• High school diploma or equivalent
• At least 18 months of solid job stability in your current or most recent role
• 2+ years of customer service or call center experience preferred
• Comfortable handling payments and sensitive customer information
• Strong communication and problem-solving skills
• Basic computer proficiency and ability to multitask across systems
• Reliable, punctual, and team-oriented
• Bilingual (English/Spanish) is a plus!

?? Important Notes:

• Must pass a background check and federal drug screen (THC is disqualifying)
• This is a full-time, on-site role with hybrid flexibility after training

If you're ready to bring your customer service skills to a team that values your contribution and supports your growth, apply now and let’s get started!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance