Associate Operations Support Specialist in Portland, Oregon

LHH

Portland, Oregon

Contract/Temp to Hire

LHH has two openings for this team!

The Operations Support specialist is a member of a team who interact with many internal and external customers such as: Customer Service teams both commercial and government, Appeals & Grievance team, Medical Management, Pharmacy Benefit unit, Membership accounting, Financial Transactions, Providence Home Services, Provider Relations, and the general public.

The job duties listed are essential functions of the position. However, other duties may be assigned, and may also be considered essential functions of the position.

The caregiver must be sufficiently fluent in the English language to satisfactorily perform the essential functions of the position. The degree of fluency required will vary depending upon the nature of the position.

Caregivers are expected to honor the Mission, Values, Vision and Promise and adhere to the Code of Conduct, policies and standards of their organization.

Primary Functions:

  • For direct patient care roles: Performs and maintains currency of essential competencies as required by specific area of hire and populations served.
  • Handle all call overflow for the Health Plans and triage and route accurately.
  • Determine whether a call should go to a person, team, department, or other health entity as appropriate.
  • Assist in modifying policy and procedure documentation to improve process.
  • Participate in team member reviews.
  • Accept work assignments to meet the needs of the team as assigned by manager or lead.
  • Participate in team meetings including: facilitating and/or taking minutes, giving Reflections and communicating minutes to the team.
  • Assist in health plan quality improvement projects.
  • Demonstrate a consistent, dependable work effort and a positive work attitude.

Hours: Mon-Fri, Full time

Location: Remote

Pay: $20/hr+

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

RefUS_EN_27_842405_2936598

Associate Operations Support Specialist

LHH

17 days ago

Contract/Temp to Hire

Portland, Oregon

LHH has two openings for this team!

The Operations Support specialist is a member of a team who interact with many internal and external customers such as: Customer Service teams both commercial and government, Appeals & Grievance team, Medical Management, Pharmacy Benefit unit, Membership accounting, Financial Transactions, Providence Home Services, Provider Relations, and the general public.

The job duties listed are essential functions of the position. However, other duties may be assigned, and may also be considered essential functions of the position.

The caregiver must be sufficiently fluent in the English language to satisfactorily perform the essential functions of the position. The degree of fluency required will vary depending upon the nature of the position.

Caregivers are expected to honor the Mission, Values, Vision and Promise and adhere to the Code of Conduct, policies and standards of their organization.

Primary Functions:

  • For direct patient care roles: Performs and maintains currency of essential competencies as required by specific area of hire and populations served.
  • Handle all call overflow for the Health Plans and triage and route accurately.
  • Determine whether a call should go to a person, team, department, or other health entity as appropriate.
  • Assist in modifying policy and procedure documentation to improve process.
  • Participate in team member reviews.
  • Accept work assignments to meet the needs of the team as assigned by manager or lead.
  • Participate in team meetings including: facilitating and/or taking minutes, giving Reflections and communicating minutes to the team.
  • Assist in health plan quality improvement projects.
  • Demonstrate a consistent, dependable work effort and a positive work attitude.

Hours: Mon-Fri, Full time

Location: Remote

Pay: $20/hr+

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

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