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Customer Service Representative

Rochester, New York

Contract/Temporary

$20.15 - $20.15 per Hour


LHH Recruitment Solutions is seeking a HYBRID Client Support Specialist I for a yearlong contract position that could go permanent in Rochester, NY. This is for a financial technology company with an excellent reputation.


Responsibilities:



  • Provides help desk support to end-users for PC, server or mainframe applications, and hardware, through logging of issues into a client support application to help ensure accurate and timely technical assistance to maintain and improve the organization's customer relationships.


  • May interact with network services, systems software analyst, and/or applications development to restore service and/or identify and correct core problems.


Qualifications:



  • Entry Level: minimum 1 year of strong customer service experience


  • Candidate must be confident supporting customers over the phone with trouble shooting issues


  • Comfortable talking 20-30 calls a day – calls can last up to 20 minutes to complete


  • Positive attitude while speaking with customers


Employment Type: Yearlong contract; 3 days a week in office


Connect with a recruitment specialist today, by submitting your resume via the Apply button.

Pay Details: $20.15 per hour Search managed by: Sarah Harvey

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
RefUS_EN_27_849189_3053905

Customer Service Representative

LHH

4 days ago

$20.15 - $20.15 per Hour

Contract/Temporary

Rochester, New York


LHH Recruitment Solutions is seeking a HYBRID Client Support Specialist I for a yearlong contract position that could go permanent in Rochester, NY. This is for a financial technology company with an excellent reputation.


Responsibilities:



  • Provides help desk support to end-users for PC, server or mainframe applications, and hardware, through logging of issues into a client support application to help ensure accurate and timely technical assistance to maintain and improve the organization's customer relationships.


  • May interact with network services, systems software analyst, and/or applications development to restore service and/or identify and correct core problems.


Qualifications:



  • Entry Level: minimum 1 year of strong customer service experience


  • Candidate must be confident supporting customers over the phone with trouble shooting issues


  • Comfortable talking 20-30 calls a day – calls can last up to 20 minutes to complete


  • Positive attitude while speaking with customers


Employment Type: Yearlong contract; 3 days a week in office


Connect with a recruitment specialist today, by submitting your resume via the Apply button.

Pay Details: $20.15 per hour Search managed by: Sarah Harvey

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled


To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:


  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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