Receptionist/Administrative Assistant

Contract TypeContract/Temp to Hire

Job LocationSan Diego, California

Receptionist/Administrative Assistant

LHH is seeking a Receptionist/Administrative Assistant in San Diego, CA. This is a Temp to Hire job (ONSITE) with the opportunity for permanent placement. Starting rate will be between 18.00-20.00 dollars an hour depending on experience.

Responsibilities include:

  • Provide support to the Customer Service department and Account managers with work overflow including orders, RMAs, and Complaint Reports.
  • Help and facilitate customer needs (internal and external) as well as perform receptionist duties; answer multi-line phone, greet customers, and provide internal support for other departments
  • process orders for customers including tracking and reporting on order status, shipping dates, product availability and back orders
  • investigate customer complaints as well as problems related to shipment of products, credits, and new orders.
  • Support sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s).
  • Monitor NetSuite transactions for accuracy. Assists in testing of new/revised SOPs.
  • Identify errors and creates solutions that increase accuracy, efficiency, and service for our customers
  • Use problem solving skills to determine the problem and devise a course of action to mitigate the problem.
  • Process and coordinates customer transactions
  • Ensure that all requests are processed accurately and on time
  • Qualifications:

  • Must have strong computer skills.
  • Strong sense of customer service and team-oriented skills
  • Excellent organizational, prioritization and multi-tasking skills
  • Excellent communication skills
  • Strong attention to detail
  • Professional phone and email etiquette
  • Compensation:

  • Hourly rate is 18.00$-20.00$ dollars an hour depending on experience.
  • LHH benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
  • Schedule:

  • 40 hours/week (ONSITE)
  • 8:00 am- 5:00 pm
  • Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    RefUS_EN_27_879485_2935926

    Receptionist/Administrative Assistant

    LHH

    9 days ago

    Contract Type

    Contract/Temp to Hire

    Job Location

    San Diego, California

    Receptionist/Administrative Assistant

    LHH is seeking a Receptionist/Administrative Assistant in San Diego, CA. This is a Temp to Hire job (ONSITE) with the opportunity for permanent placement. Starting rate will be between 18.00-20.00 dollars an hour depending on experience.

    Responsibilities include:

  • Provide support to the Customer Service department and Account managers with work overflow including orders, RMAs, and Complaint Reports.
  • Help and facilitate customer needs (internal and external) as well as perform receptionist duties; answer multi-line phone, greet customers, and provide internal support for other departments
  • process orders for customers including tracking and reporting on order status, shipping dates, product availability and back orders
  • investigate customer complaints as well as problems related to shipment of products, credits, and new orders.
  • Support sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s).
  • Monitor NetSuite transactions for accuracy. Assists in testing of new/revised SOPs.
  • Identify errors and creates solutions that increase accuracy, efficiency, and service for our customers
  • Use problem solving skills to determine the problem and devise a course of action to mitigate the problem.
  • Process and coordinates customer transactions
  • Ensure that all requests are processed accurately and on time
  • Qualifications:

  • Must have strong computer skills.
  • Strong sense of customer service and team-oriented skills
  • Excellent organizational, prioritization and multi-tasking skills
  • Excellent communication skills
  • Strong attention to detail
  • Professional phone and email etiquette
  • Compensation:

  • Hourly rate is 18.00$-20.00$ dollars an hour depending on experience.
  • LHH benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
  • Schedule:

  • 40 hours/week (ONSITE)
  • 8:00 am- 5:00 pm
  • Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

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