Job Title: Community Manager (Temporary)
Location: San Jose, CA
Pay Rate: $32 – $35 per hour
Type: Temporary Assignment

Position Overview:

We are seeking an experienced and compassionate Community Manager to oversee the day-to-day operations of one or more residential communities. This position plays a vital role in ensuring a safe, welcoming, and well-maintained living environment while maintaining compliance with housing regulations.

The Community Manager is responsible for supervising on-site staff, partnering with social service providers, and supporting residents with complex needs, including those navigating housing instability, mental health concerns, and substance use recovery. This role requires a proactive, trauma-informed approach, balancing empathy with strong leadership and compliance practices.

Key Responsibilities:

Resident Support and Engagement

• Foster positive relationships with residents and cultivate a supportive community environment

• Collaborate with onsite resident services to connect residents with appropriate resources

• Manage resident communications, address complaints, and resolve conflicts

Operations and Compliance

• Oversee daily property operations and ensure compliance with regulatory and organizational standards

• Manage rent collection, security deposits, and delinquent accounts

• Complete accurate reporting and documentation for certifications, re-certifications, and compliance audits (e.g., HUD, TCAC, Fair Housing)

Emergency and Risk Management

• Maintain emergency preparedness and coordinate response procedures

• Manage incident reports involving resident safety, property issues, or staff injuries

Team Leadership

• Supervise and support on-site team members with regular feedback and performance management

• Collaborate with internal departments and external partners

• Participate in meetings, trainings, and wellness initiatives

Maintenance Oversight

• Conduct property inspections to identify maintenance needs and follow up on repairs

• Work with maintenance and facilities staff to implement preventative schedules

• Ensure properties meet health and safety compliance requirements (e.g., fire codes, OSHA)

Qualifications:

Education & Experience:

• Minimum 3 years of multi-family property management experience, with at least 2 years in affordable housing or a comparable setting

• At least 1 year of supervisory experience required

• Preferred: Experience in supportive housing environments

• Certification as a Tax Credit Specialist or Certified Occupancy Specialist preferred (or ability to obtain within six months)

Skills & Requirements:

• Working knowledge of Fair Housing laws (must complete FHA training within 60 days of hire)

• Strong interpersonal and crisis management skills

• Proficiency in Microsoft Office and property management systems (RealPage experience is a plus)

• Excellent verbal and written communication skills

• Ability to stay calm, professional, and solutions-oriented under pressure

• Must have a valid CA driver’s license, current insurance, and reliable transportation

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance