Team Coordinator in Seattle, Washington

Seattle, Washington

Contract/Temp to Hire


Team Coordinator


LHH is looking for a Team Coordinator in the Seattle, WA area. The Team Coordinator is a member of the care service team and acts as a professional liaison for patients and families, care providers, as well as other departments. The role uses critical thinking skills to facilitate and operationalize complex scheduling requests through the heavy use of multiple computer systems.


Responsibilities

  • Schedules all patient appointments related to treatment within the system as well as outside consults and referrals. Coordinates scheduling with other departments to ensure efficient patient flow.
  • Works closely with patients, families, visitors, providers, and staff to identify needs, answer questions, resolve problems, provide information and follow up.
  • Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed.
  • Manages and prioritizes scheduling requests.
  • Recognizes emergency situations and initiates correct code procedures.
  • Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.
  • Assists with the training of new staff

  • Qualifications


    Required:

  • High school graduate or equivalent
  • One year of customer service experience
  • Ability to work independently, organizing, and prioritizing concurrent responsibilities and demands.
  • Ability to work in a high pressure, time-sensitive, and complex health care environment.
  • Ability to demonstrate sensitivity and empathy in an emotionally challenging environment.
  • Active listening skills.
  • Ability to build relationships while maintaining appropriate boundaries.
  • Coping skills.
  • Ability to work independently, organize, and prioritize concurrent responsibilities and demands.
  • Ability to use a mouse, navigate computer programs, and use email in a business setting.
  • Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner.
  • Ability to identify and triage issues appropriately.
  • Attention to detail to ensure scheduling accuracy.

  • Preferred:

  • Bachelor's degree (BA or BS)
  • Previous medical office/hospital experience coordinating physician appointments and patient services
  • Familiarity with medical terminology
  • Bilingual skills
  • Prior experience utilizing an electronic medical record system and/or an automated scheduling system

  • Equal Opportunity Employer/Veterans/Disabled


    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


    The Company will consider qualified applicants with arrest and conviction records

    RefUS_EN_27_844842_2944897

    Team Coordinator

    LHH

    23 days ago

    Contract/Temp to Hire

    Seattle, Washington


    Team Coordinator


    LHH is looking for a Team Coordinator in the Seattle, WA area. The Team Coordinator is a member of the care service team and acts as a professional liaison for patients and families, care providers, as well as other departments. The role uses critical thinking skills to facilitate and operationalize complex scheduling requests through the heavy use of multiple computer systems.


    Responsibilities

  • Schedules all patient appointments related to treatment within the system as well as outside consults and referrals. Coordinates scheduling with other departments to ensure efficient patient flow.
  • Works closely with patients, families, visitors, providers, and staff to identify needs, answer questions, resolve problems, provide information and follow up.
  • Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed.
  • Manages and prioritizes scheduling requests.
  • Recognizes emergency situations and initiates correct code procedures.
  • Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.
  • Assists with the training of new staff

  • Qualifications


    Required:

  • High school graduate or equivalent
  • One year of customer service experience
  • Ability to work independently, organizing, and prioritizing concurrent responsibilities and demands.
  • Ability to work in a high pressure, time-sensitive, and complex health care environment.
  • Ability to demonstrate sensitivity and empathy in an emotionally challenging environment.
  • Active listening skills.
  • Ability to build relationships while maintaining appropriate boundaries.
  • Coping skills.
  • Ability to work independently, organize, and prioritize concurrent responsibilities and demands.
  • Ability to use a mouse, navigate computer programs, and use email in a business setting.
  • Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner.
  • Ability to identify and triage issues appropriately.
  • Attention to detail to ensure scheduling accuracy.

  • Preferred:

  • Bachelor's degree (BA or BS)
  • Previous medical office/hospital experience coordinating physician appointments and patient services
  • Familiarity with medical terminology
  • Bilingual skills
  • Prior experience utilizing an electronic medical record system and/or an automated scheduling system

  • Equal Opportunity Employer/Veterans/Disabled


    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy


    The Company will consider qualified applicants with arrest and conviction records

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