• Oversee and educate employees on a variety of benefit programs, including FMLA, workers' compensation, unemployment insurance, group life, medical, dental, disability, and retirement plans.
• Build and maintain strong relationships with benefit providers to resolve issues and ensure optimal use of benefit plans.
• Offer detailed information on plan provisions to help employees make well-informed decisions about their benefits.
• Implement new benefit plans and updates to existing ones by preparing and distributing announcement materials, booklets, and other communication tools.
• Update and reissue benefits communication materials periodically.
• Address inquiries and complaints promptly and courteously to ensure swift and fair resolution.
• Maintain contact with insurance companies, employees, and beneficiaries through various channels to ensure proper and complete utilization of benefits.
• Communicate new plans and changes to employees using announcement materials, booklets, posters, electronic messaging, etc., within the specified enrollment period.
• Manage the enrollment, termination, and record-keeping for various employee benefit programs with the highest standards of accuracy, quality, and customer service, in compliance with federal and state regulations and plan provisions.
• Develop benefit information and statistical and census data for actuaries, insurance carriers, and management within set time frames.
• Quickly and effectively resolve administrative issues with carrier representatives when billing discrepancies arise.
• Support the processing of wage garnishments/attachments, child support orders, employment verification requests, and tax forms within the specified timeframe.

• Bachelor’s degree, or related work experience
• Proficient with HRIS systems

• 5-7 years of experience in a similar role handling Benefits/Compensation

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance