Breakthroughs in Building Business Relationships in a Virtual World

I work in a “high-touch” business where face-to-face meetings often mean the difference between bringing on a new client or losing out on a prime opportunity. I knew I had to find ways to replicate those high-touch moments in a socially distanced context. I’m not saying it’s been easy, but there have been breakthroughs.

Frank Congiu, SVP, Key Global Accounts
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