Regional HR Operations Director

Client Description:

Our client is a highly reputable, globally recognized organization operating within the professional services sector. With a strong international footprint and a well-established brand, the company is known for delivering high-quality solutions to clients across multiple markets. The organization combines a people-centric culture with a focus on operational excellence and continuous transformation.

We are seeking an experienced and strategic Regional HR Operations Director to lead and optimize HR operations across multiple geographies. This role plays a critical part in driving efficiency, standardization, and transformation within HR service delivery, while partnering closely with senior stakeholders across the business.

Candidate Profile:

• Proven experience in HR Operations leadership at a regional or global level
• Strong track record in HR transformation, including experience with transitions/migrations to GBS or shared services environments (ideally within Poland)
• A unique blend of technical expertise (process optimization, systems, data) and deep understanding of HR operations
• Excellent interpersonal and stakeholder management skills, with the ability to influence at senior levels across different cultures
• Strong leadership capabilities, with experience managing distributed teams
• Ability to operate in a complex, matrixed, international environment
• Fluent English (additional languages are a plus)

Responsibilities:

• Lead and oversee end-to-end HR operations across the region, ensuring high-quality, consistent service delivery
• Collaborate with international stakeholders, including senior leadership, HR Business Partners, and Centers of Excellence
• Drive transformation initiatives, including the migration and consolidation of HR operations into a Global Business Services (GBS) model in Poland
• Design and implement scalable, efficient HR processes, leveraging technology and best practices
• Ensure compliance with local regulations and global policies across multiple jurisdictions
• Build and lead high-performing teams, fostering a culture of accountability and continuous improvement
• Act as a key advisor on HR operational strategy and organizational effectiveness

Direct impact on shaping and transforming HR operations at a regional scale