Our client in a recognized brand in the luxury industry

RESPONSABILITIES

•  Develop and execute community engagement strategies in alignment with the brand’s digital marketing strategy
•  Write and review compelling content to engage with the brand's Social Media community
•  Understand the communities and respond promptly to comments and questions, fostering positive interactions
•  Develop and update Social Media guidelines and tone of voice aligned with the brand’s strategy
•  Monitor and analyze Social Media interactions on all owned channels
•  Evaluate performance and community engagement and provide regular reports
•  Moderate online conversations in a positive and inspiring way
•  Support local markets by delivering regular training sessions and offering translation support

PROFILE

•  Confirmed experience in Community Engagement within a global environment

• Exceptional copywriting and proofreading skills and particular attention to detail

• Good understanding of social media listening tools, KPIs and metrics

• Passion for communication

• Team player capable of thriving in a high-paced environment with numerous projects and quick turnarounds

• Capable of coordinating multiple projects with various departments both internally and externally, displaying flexibility to re-prioritize when necessary

• Adaptability to varied working hours and schedules

• Native-level English Skills Required