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Billing Coordinator Job Description

Billing coordinators are responsible for managing the accounts payable and invoicing process for an organization. Learn more about this role in our detailed guide.

What is a Billing Coordinator?


Billing Coordinators are an essential part of protecting a company’s revenue. They are responsible for ensuring that accounts are accurate and that profits are consistent. This role is found in a wide range of businesses, from physicians offices and hospitals to enterprise companies, startups, and law firms. In a smaller company, the Billing Coordinator may be the sole person running the accounts payable department. In larger companies, a Billing Coordinator may be a supervisory role.


Billing Coordinators generally work in an office environment, where they’re full-time, salaried employees. In smaller companies, they may directly report to the chief financial officer (CFO) or chief accounting officer (CAO). In larger companies, they may report to an accounting manager or controller.


Education Requirements

  • High School diploma or GED
  • Industry-specific certification, training, or work experience
  • Associate or bachelor’s degree in business administration, accounting, or a similar field preferred

Billing Coordinator Essential Skills

  • Strong mathematics and administrative skills
  • Strong customer service skills
  • Problem-solving skills
  • Industry-specific knowledge, such as HIPAA regulations
  • Integrity and trustworthiness

Billing Coordinator Roles & Responsibilities

  • Oversee the entire billing process
  • Advise other departments on finances
  • Negotiate with clients
  • Use industry-specific knowledge to solve complex problems
  • Ensure profits are consistent

Day-to-Day Duties

  • Accurately invoice customers and clients for products and services
  • Find and correct payment inconsistencies and errors in financial statements
  • Translate industry-specific knowledge, such as medical codes
  • Collect timely payment or develop payment solutions for clients facing financial hardship
  • Update and maintain billing records and accounts, including customer payment history and upcoming payments

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