Administrative Assistant:

The Administrative Assistant provides essential support to assigned teams, ensuring that our business operations run smoothly. This dynamic role requires a highly organized, flexible, and detail-oriented individual who can manage multiple tasks and priorities simultaneously. The successful candidate will demonstrate strong communication skills and a commitment to providing exceptional client service.

ESSENTIAL FUNCTIONS

• Answering Phones: Efficiently manage incoming calls with professionalism and courtesy, serving as the first point of contact for the organization by screening, routing, and providing basic assistance.
• Business Correspondence: Draft, format, edit, and proofread a wide array of business documents including emails, PowerPoint presentations, and general office communications.
• Client Interaction Point of Contact: Serve as the primary contact for internal clients regarding administrative processes, ensuring high-quality control and efficient record management.
• Client Engagement Management: Assist with the setup of client engagement activities such as initiating new client research/acceptance, completing due diligence forms, managing CRM data entries, coordinating engagement codes, and arranging electronic files.
• Meeting and Event Coordination: Facilitate the planning and execution of internal meetings and events, ensuring all logistical details are handled seamlessly.
• Production of Client Deliverables: Support the creation of client-facing materials like reports, proposals, and agreements, ensuring timely and accurate delivery.
• Expense Management: Assist with timekeeping and expense reporting for assigned teams, maintaining accurate records.
• Internal and External Liaison: Coordinate communications with clients and staff, screening calls and facilitating client service interactions, and providing diligent follow-ups.
• Onboarding Support: Participate in the training of new administrative staff, providing guidance and answering procedural questions.
• Back-Up Office Support: Offer back-up assistance to Office Services as necessary, including answering phone calls and managing inquiries.
• Ad-Hoc Duties: Take on additional responsibilities and engage in special projects as directed by management.

KNOWLEDGE AND SKILLS

• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills.
• Competency in Microsoft Office applications, including Word, Excel, and Outlook.
• Familiarity with office management procedures and basic accounting principles.
• Professional attitude and appearance.
• Ability to work independently and as part of a team.

QUALIFICATIONS

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Proven experience as an administrative assistant or similar administrative role.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that must be met by a team member to successfully perform the primary functions of this job.

• Physical Demands: While performing the duties of this job, the team member is required to frequently stand, walk, sit, bend, twist, talk, and hear. There are prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. Specific vision abilities required by this job include reading, distance, computer, and color vision.
• Work Environment: Normal office conditions exist with regard to lighting and ventilation; the noise level in the work environment can vary from low to moderate; however, team members may be assigned to perform work in client locations where the conditions may vary considerably with regard to noise, ventilation, and lighting and cannot be controlled by REDW.
• Travel: Regular or limited overnight travel may be required as applicable to the position.
• Mental Demands: The team member must be able to apply logic and reasoning to a wide range of intellectual and practical problems. The team member must also multi-task and interact with a wide variety of people on various issues, in order to meet multiple deadlines.
• Confidentiality: All team members must uphold all principles of confidentiality to the fullest extent. This position has access to sensitive information and a breach of confidentiality will be grounds for immediate termination.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance