Customer Service Representative
Customer Service & Support/Customer Service
LHH
$18.00 - $19.00 per Hour
Atlanta, GeorgiaContract/Temp to Hire
Customer Service
Customer Service & Support
Job Summary:
LHH is in search of a professional customer service representative for a manufacturing client in the West Side area of Atlanta. The client is looking for a professional ideally with data entry, purchase order, and invoicing experience. The position is temporary with potential to be fully converted over as an employee under the client!
Duties/Responsibilities:
Act as the primary contact for general inquiries regarding orders and products.
Manage the shipping and routing processes for orders by coordinating with freight carriers.
Process and monitor orders through to delivery, promptly providing proof of delivery.
Work collaboratively with multiple departments to efficiently address inquiries.
Accurately enter, modify, and update order information.
Initiate email invoicing and oversee payment processing.
Respond to emails in the Customer Service Email Workbox, ensuring timely responses.
Handle Return Merchandise Authorizations (RMAs) for both FedEx and Truckline orders.
Assist in training new Customer Service Representatives.
Prepare credit memos and 60 Day Letters as required.
Education and Experience:
High School Diploma or equivalent.
Two years of customer service experience is preferred.
Pay Details: $18.00 to $19.00 per hour
Search managed by: Clay Butler
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Customer Service Representative
Customer Service & Support/Customer Service
LHH
$18.00 - $19.00 per Hour
Atlanta, GeorgiaContract/Temp to Hire
Customer Service
Customer Service & Support
Job Summary:
LHH is in search of a professional customer service representative for a manufacturing client in the West Side area of Atlanta. The client is looking for a professional ideally with data entry, purchase order, and invoicing experience. The position is temporary with potential to be fully converted over as an employee under the client!
Duties/Responsibilities:
Act as the primary contact for general inquiries regarding orders and products.
Manage the shipping and routing processes for orders by coordinating with freight carriers.
Process and monitor orders through to delivery, promptly providing proof of delivery.
Work collaboratively with multiple departments to efficiently address inquiries.
Accurately enter, modify, and update order information.
Initiate email invoicing and oversee payment processing.
Respond to emails in the Customer Service Email Workbox, ensuring timely responses.
Handle Return Merchandise Authorizations (RMAs) for both FedEx and Truckline orders.
Assist in training new Customer Service Representatives.
Prepare credit memos and 60 Day Letters as required.
Education and Experience:
High School Diploma or equivalent.
Two years of customer service experience is preferred.
Pay Details: $18.00 to $19.00 per hour
Search managed by: Clay Butler
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.